Escort Support Personnel Assistant

Jackson, New Jersey
Nov 07, 2022
Dec 12, 2022
Full Time

The Escort Support Personnel Assistant shall provide escort support and superior customer service to visitors and guests in support of the Office of Military Commission's (OMC) mission at various locations.

  • Meet guests/visitors, including but not limited to 9/11victims/family members, non-governmental organizations (NGO), media, witnesses, and panel members at designated locations.
  • Optional: Escort services may occasionally be utilized at other U.S. military bases in NY/NJ/MA/MD/VA or Guantanamo Bay (GTMO), Cuba if desired and necessary. SECRET clearance and additional duties apply to GTMO including but not limited to transport of attendees via passenger vans as directed, coordinating meals and badging assistance.
  • Arrive at the CCTV site location at least 30 minutes prior to the start of Court proceedings to open the room, set up signage, and ensure that the room is clean and ready for use.
  • Coordinate with the installation security offices to credential victims and family members at each site by validating their credentials prior to their entry into the CCTV viewing room.
  • Ensure site security by conducting security services such as manning a magnetometer or using a magnetic wand on attendees prior to their entrance into the CCTV viewing room.
  • Ensure attendees obey the posted rules and do not attempt to download audio, video or audio-video feeds from the courtroom and ensure compliance with the restrictions on audio and video recording of the CCTV signal.
  • Report any infractions of the rules to the designated Government Representative. In the event of an unruly viewer, the contractor shall contact installation security to respond to the scene.
  • Coordinate with the designated Government Representative and the installation staff as required if the court would run over normal duty hours.
  • Complete annual company and customer training requirements according to established policies and procedures.
  • Record labor hours daily in an online corporate system.
  • Other duties as assigned.

  • High School diploma or equivalent
  • 1+ years of relevant work experience
  • Must have a valid U.S. Driver's License
  • Background check required
  • The position requires a COVID vaccination or an approved accommodation/exemption for a disability/medical condition or religious belief

Knowledge, Skills and Abilities:
  • Must be available to work in an On-Call capacity.
  • Must have a working knowledge of a variety of computer software applications, including Microsoft Office Suite.
  • Must have the ability to attend all customer in-person meetings and conferences as requested.
  • Must have the ability to communicate with others effectively both orally and in writing.
  • Maintain a high level of integrity and accountability.
  • Possess strong problem-solving skills.
  • Ability to multi-task in a high-stress, performance-based environment.
  • Ability to establish priorities and meet established deadlines.
  • Ability to work nights, weekends, and holidays as requested.
  • Ability to travel up to 50% as required.

#Chenega Analytic Business Solutions, LLC

Chenega Corporation and family of companies is an EOE.

Equal Opportunity Employer/Veterans/Disabled

Native preference under PL 93-638.

We participate in the E-Verify Employment Verification Program