Business Analyst

6 days left

Working from home
Nov 03, 2022
Dec 03, 2022
Full Time
Job Summary

Aptive Resources is seeking an experienced Business Analyst. This role will be supporting the Department of Veteran Affairs, Veteran Experience Office (VEO), Multi-Channel Technologies division. This role will provide high quality project support as a trusted advisor to leadership, with experience in software development analysis, requirements, prioritization while working with both the business and IT technical teams. Skills in time management, analytics, and problem solving while planning, organizing, and facilitating cross-functional meetings.

This is full-time position is in Alexandria, VA. This position may also be remote

Primary Responsibilities

  • Collaborate with clients to identify and define software solution processes, scope, and objectives (people, process, and technology)
  • Communicate with clients to identify and define software development scope, status, and timelines
  • Monitor, prioritize, and track software enhancement requests and statuses
  • Plan, organize, and facilitate cross-functional meetings with business stakeholders and IT staff
  • Capture and archive meeting/discussion notes, communication action items, and follow-up for completion
  • Support Project Team with status reporting, scheduling, action item tracking, etc.

Minimum Qualifications

  • Minimum of 4 years of experience in software development analysis, requirements, and project management consulting in the Federal sector
  • Minimum of 2 years of experience in a consulting ("trusted advisor") role
  • Bachelor's degree
  • Excellent communication and interpersonal skills to develop and maintain strong relationships
  • Demonstrated ability to collaborate effectively at all levels of the organization, from executives to front-line clerical personnel
  • Expert proficiency with Microsoft PowerPoint, Excel and Word
  • Expertise in multi-channel change management and training
  • Strong analytical and problem-solving abilities
  • Ability to take initiative and work independently
  • Solid time management

Desired Qualifications

  • Experience with Jira (or other project tracking systems)
  • Team management and leadership skills
  • Ability to quickly learn, understand, and work with new emerging technologies, methodologies and solutions in the technology space

Client Information

The Department of Veteran Affairs (VA) mission is to care for those "who shall have borne the battle" and for their families, caregivers and survivors. Their core values focus their mission by caring and thereby guide actions toward service to others. Within the VA, the Veterans Experience Office (VEO), leverages customer experience data, tools, technology, and engagement to enable the Department of Veterans Affairs (VA) to be the leading Customer Experience (CX) organization in government, so Service members, Veterans, their families, caregivers and survivors choose VA. Within the VEO the Multi-Channel Technology (MCT) Directorate delivers easy and effective Veteran experiences through all communications channels.

About Aptive

Aptive is a modern federal consulting firm focused on human experience, digital services, and business transformation. We harness creativity, technology, and culture to connect people and systems to impact the world. We're advisors, strategists, and engineers focused on people, above all else.

We believe in generating success collaboratively, leaving client organizations stronger after every engagement and building trust for the next big challenge. Our work inspires people, fuels change and makes an impact. Join our team to be part of positive change in your community and our nation.

EEO Statement

Aptive is an equal opportunity employer. We consider all qualified applicants for employment without regard to race, color, national origin, religion, creed, sex, sexual orientation, gender identity, marital status, parental status, veteran status, age, disability, or any other protected class.

Veterans, members of the Reserve and National Guard, and transitioning active-duty service members are highly encouraged to apply.

COVID 19 Vaccine Statement

This position supports a federal government contract and is subject to government vaccination mandates or other customer vaccination requirements. All new hires are required to report their vaccination status and proof of vaccination, or an adjudicated accommodation may be required for employment.