Systems Analyst

7 days left

Washington, District Of Columbia
Nov 01, 2022
Dec 06, 2022
Full Time

This position in 100% remote.

The salary for this posiiton is $113,567.95.

The Systems Analyst position is located in the USAID Management Bureau's, Office of Management Systems, Overseas Management Division (M/MS/OMD). M/MS/OMD is the Washington backstop for all Executive Officers (EXOs) overseas. M/MS/OMD provides needed technical, policy, and programmatic support to EXOs in the field and serves as the focal point in Washington for EXO-related issues.


Work you'll do

As a S ystems Analyst within our USAID team, you will:
  • Maintain in-depth knowledge of USAID's EXO operations overseas and USAID/Washington technology initiatives.
  • Provide support in the development and implementation of IT solutions for EXO operations overseas.
  • Analyze requests from the field for new IT solutions, help develop solution requirements and cost/benefit analyses for proposals for new solutions.
  • Serve as a subject matter expert on EXO IT solutions, working in collaboration with program/technical stakeholders, to facilitate the development of new solutions, modification of existing systems, and decision-making and action.
  • Conduct routine data review of EXO IT solutions that have been deployed to report on usage and success stories associated with each solution.
  • Consult EXO and other associated field staff on a regular basis to determine areas for improvement which could be addressed through IT solutions.
  • Assist M/MS/OMD staff as needed in obtaining mission operational data to perform required analyses.
  • Design, develop and deliver high-quality visualization, presentations, and other information products to support USAID operations at all stages of the IT solution development cycle.
  • Translate complex IT concepts and requirements into clear, digestible, and useable information for both technical and non-technical team members.
  • Contribute to the M/MS/OMD knowledge base by developing documentation, including, but not limited to, technical "how to" guides, and end-user manuals, and by presenting internally and at international meetings/conferences, as needed.
  • Serve as a subject matter expert to USAID to support effective and efficient operations management
  • Engage in technical discussions with various USAID Bureaus/Offices/Missions and the interagency to further the use of technology to improve mission operations.
  • Engage in other duties as assigned.
  • Other duties as assigned.

  • Master's degree with 5+ years of professional relevant work experience or a bachelor's degree with 7+ years of professional relevant work experience.
  • Experience working with overseas operations and a disparate workforce.
  • Experience with developing and performing user acceptance testing, troubleshooting IT issues, and creating user "how to" documentation for systems usage.
  • Experience with leading end-user training sessions related to new software solutions and implementing new IT solutions in an operational environment.
  • Background check required.
  • The position requires a COVID vaccination or an approved accommodation/exemption for a disability/medical condition or religious belief

Knowledge, Skills, and Abilities:
  • Demonstrated knowledge of enterprise IT systems and workflow automation tools such as ServiceNow.
  • Demonstrated knowledge of databases and working with reporting tools such as Tableau.

How you'll grow

At Chenega MIOS, our professional development plan focuses on helping our team members at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn.

We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their careers.


At Chenega MIOS, we know that great people make a great organization. We value our team members and offer them a broad range of benefits.

Learn more about what working at Chenega MIOS can mean for you.

Chenega MIOS's culture

Our positive and supportive culture encourages our team members to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them be healthy, centered, confident, and aware. We offer well-being programs and continuously look for new ways to maintain a culture where we excel and lead healthy, happy lives.

Corporate citizenship

Chenega MIOS is led by a purpose to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our team members, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities.

Learn more about Chenega's impact on the world.

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Teleworking Permitted?


Teleworking Details

the customer approved this position as remote

Chenega Corporation and family of companies is an EOE.

Equal Opportunity Employer/Veterans/Disabled

Native preference under PL 93-638.

We participate in the E-Verify Employment Verification Program

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