Overview

AARP Foundation works to end senior poverty by helping vulnerable people over 50 build economic opportunity. Our approach emphasizes equitable outcomes for populations that have faced systemic discrimination. We serve all people 50 plus and their families. Through vigorous legal advocacy and evidence-based solutions, and by building supportive community connections, we foster resilience, advance equity and restore hope.

The AARP Foundation Business Operations Manager executes project management on a variety of projects, programs, and initiatives that are typically division-wide or organization-wide. Raises issues and integrates initiatives, solutions, and actions for management. Identifies operational and technological tools to enhance and support existing and/or new initiatives. Provides expert day-to-day operational support of a department/team and its projects. Conducts research, creates and facilitates presentations, tracks resources and project/program activities, and collects and analyzes data to produce reports. Monitors and maintains project compliance with organization policy. Collaborates with management, colleagues, and others to identify opportunities to streamline processes and to develop new procedures that support the business unit/department.

Responsibilities

• Contributes to the development of long-term goals to ensure continued successful growth and profitability. Studies, analyzes, and monitors the organization's activities internally and externally. Coordinates and integrates division plans with the organization's business goals and objectives. Reviews and reports on achievement of performance versus strategic plans. Advises and recommends strategies based on reviews.
• Plans, organizes, and implements assigned projects. Determines and monitors resources needed, determines scope and execution, tracks progress towards milestones, establishes timelines, and evaluates progress. Ensures adherence to internal and external quality standards. Organizes project teams and leads internal and external team members and stakeholders to deliver on project goals. Establishes project communication plans and ensures internal/external stakeholders are informed regarding project processes and impact.
• Evaluates existing programs to identify improvements and to measure outcomes. Analyzes and tests current processes and systems to determine effectiveness and efficiency. Collects data, performs root cause analysis of issues or problems, and proposes solutions according to the current and future needs of the business. Assists in the development and delivering of training programs or presentations and recommends program revisions.
• Monitors and maintains compliance with organization policy.
• Works collaboratively with cross-functional internal and external teams, customers, vendors, and others to resolve issues and meet project goals. Exhibits a high level of customer service for internal and/or external clients.

Qualifications

• Completion of a Bachelor's degree in Finance, Business, or related discipline.
• 4+ years of project management experience along with experience serving in an advisory capacity to departments and/or business units.
• Must have strong organizational skills and attention to detail, with the ability to produce quality reports and manage data with accuracy.
• Demonstrated ability to effectively participate in cross-functional teams to meet business objectives and influence business partners while fostering strong working relationships.
• Adept at conveying business management concepts and analyses to staff with the ability to analyze processes, procedures, policy and make recommendations for efficiencies.
• Creativity, flexibility, a proactive problem-solving approach, and strong relationship-building skills are essential to success in this position.
• Team player, dedicated to excellent customer service for internal and external customers.

Physical/Mental Demands:

• Regular and reliable job attendance
• Effective verbal and written communication skills
• Exhibit respect and understanding of others to maintain professional relationships
• Independent judgement and discretion requiring the employee to compare and evaluate various courses of conduct and make a decision (or recommend a decision to be made) after various possibilities have been considered.
• In office environment with the ability to work effectively surrounded by moderate noise

Flexible Work Arrangement (FWA)

AARP observes Mondays and Fridays as telecommuting workdays, except for essential functions. Remote work and telecommuting can only be done within the United States and its territories.

Compensation and Benefits

AARP offers a competitive compensation and benefits package including a 401(k); 100% company-funded pension plan; health, dental, and vision plans; life insurance; paid time off to include company and individual holidays, vacation, sick, caregiving, and parental leave; performance-based and peer-based recognition; tuition reimbursement; among others.

Equal Employment Opportunity

AARP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. AARP does not discriminate on the basis of race, ethnicity, religion, sex, color, national origin, age, sexual orientation, gender identity or expression, mental or physical disability, genetic information, veteran status, or on any other basis prohibited by applicable law.