Position Description: Looking for a career where you can make a difference every day? Discover this opportunity to become a Safety Service Patrol (SSP) Training Manager! Serco is growing our team and looking for an experienced candidate who has extensive knowledge of SSP Operations and training methodologies. You will develop, implement and conduct training for a team that works closely with state employees, local law enforcement and other first responders daily. As the Training Manager you will provide first-hand knowledge of SSP operations best practices throughout the duration of the project to ensure success. As a Training Manager, you can expect to:Be responsible for development, implementation and maintenance of the approved training program.Conduct new hire training and certification, refresher training and continuous improvement training to all project personnel.Be responsible for the maintenance of project standard operations procedures.Use knowledge of Traffic Incident Management (TIM) best practices to ensure safety and quality processes are followed.Assist Project Manager in conducting staff performance evaluations, audits and implementing subsequent corrective action plans.Assist Project Manager in oversight of SSP Operator activities.Travel, as required. Qualifications: To be successful in this role, you will have:Three years' experience with overall training responsibility for a SSP or similar Traffic Incident Management project, including developing training materials and standard operating procedures.Two years' experience as a SSP Operator/Shift Supervisor, Law Enforcement officer, or similar Traffic Incident Management role.Excellent oral and written communication skills and the ability to communicate with partner agencies.If you are interested in supporting this mission and making the roadways safer for the travelling public, submit your application now for consideration. **Serco Inc. is using this posting for the purpose of building a talent pipeline of qualified candidates for future anticipated growth. This position is not a funded/active opening. Should the position become funded/active, qualified candidates will be invited to re-apply to the updated posting.** Company Overview: Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the US military, numerous US Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets). To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com. COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).