Equal Employment Specialist

National Park Service
Washington, DC
Oct 06, 2022
Oct 10, 2022
Accountant, IT
Full Time
SummaryThe Equal Employment Specialist position is located in Office of Equal Opportunity Programs. The primary purpose of this position is to handle the processing and resolution of a wide range of EEO complaints, problems, and issues within regulatory timeframes and resolve complex EEO-related problems. Open to the first 50 applicants or until 10/17/2022 whichever comes first. All applications submitted by 11:59 (EST) on the closing day will receive consideration.Learn more about this agencyHelpOverviewAccepting applicationsOpen & closing dates10/03/2022 to 10/17/2022This job will close when we have received 50 applications which may be sooner than the closing date. Learn moreSalary$89,834 - $116,788 per yearPay scale & gradeGS 12HelpLocation1 vacancy in the following location:Washington, DCRemote jobNoTelework eligibleYes-as determined by the agency policy.Travel Required25% or less - You may be expected to travel for this position.Relocation expenses reimbursedYes-You may qualify for reimbursement of relocation expenses in accordance with agency policy.Appointment typePermanent -Work scheduleFull-time -ServiceCompetitivePromotion potentialNoneJob family (Series)0260 Equal Employment OpportunitySupervisory statusNoSecurity clearanceNot RequiredDrug testNoPosition sensitivity and riskModerate Risk (MR)Trust determination processSuitability/FitnessCredentialingAnnouncement numberWO-1614-EEO-22-11668640-STControl number680740500HelpThis job is open toCareer transition (CTAP, ICTAP, RPL)Federal employees who meet the definition of a "surplus" or "displaced" employee.Federal employees - Competitive serviceCurrent or former competitive service federal employees.Individuals with disabilitiesLand & base managementCertain current or former term or temporary federal employees of a land or base management agency.Military spousesPeace Corps & AmeriCorps VistaSpecial authoritiesIndividuals eligible under a special authority not listed above, but defined in the federal hiring regulations.VeteransClarification from the agencyOpen to status candidates, Land Management eligibles, VEOA eligibles, Career Transition eligibles, and those eligible for special/noncompetitive hiring authorities (including Public Land Corps).VideosHelpDutiesThe major duties of the Equal Employment Specialist position include, but are not limited to, the following: Serve as advisor to the Director/Manager in developing, directing, implementing, monitoring, and evaluating the National Park Service (NPS) Equal Employment Opportunity (EEO) Program in compliance with equal employment opportunity, and regulations and directives of the Equal Employment Opportunity Commission (EEOC), and the Department of the Interior (DOI). Serve as a technical expert in providing guidance and direction to EEO Counselors and Investigators to ensure the proper, timely and effective administration of the complaints processing program.Provide advice, counsel, and/or instruction regarding complaints processing to all levels of management, serviced activities, and organizations to resolve problems connected with pre-complaints and formal complaints of discrimination. Keep management apprised of patterns of discrimination and sensitive or potentially volatile situations that could evolve into a formal complaint. Draft responses to correspondence from complainants, managers, supervisors, field EEO staff, employees, congressional officials, special interest groups, and the general public on matters pertaining to complaint cases, general inquiries, affirmative employment, and technical assistance. Participate and advise others in program audits and evaluations.Prepare briefing papers, plans, and position papers on the complaints processing program and related issues. Prepare and submit Annual Federal Equal Employment Opportunity Statistical Report of Discrimination Complaints (Form 462) to the EEOC and NoFEAR Act reports to all required entities. Conduct inquiry into informal and formal EEO complaints and allegations. Review and analyze the merits of informal and formal complaints of discrimination at various stages. Respond to written correspondence or oral inquiries regarding complaints from aggrieved persons, legal representatives, and management officials.Coordinate/participate in routine meetings with staff offices (Solicitor's Office, Human Resources and the Office of Diversity, Inclusion and Civil Rights [ODICR]) to discuss status of complaints and options for resolution. Recommend appropriate disposition of informal and formal complaints. Recommend resolution when it is necessary, desirable, and/or practical. Negotiate the resolution of complaints and language of settlement agreements. Reduce negotiated settlement terms to writing, and develop, review, and/or edit settlement agreements between complainant and agency representative(s). Coordinate implementation of finalized settlement agreements and ensure compliance. Brief the Director, Office of Equal Opportunity Programs (OEOP), organizational Directors, and other higher-level authorities on the status of formal complaints. Ensure timeliness and accuracy of all reports and complaint publications prepared for use within the NPS and DOI.Conduct educational EEO training sessions and develop training materials, brochures, and other technical assistance materials. Provide technical advice and training to lower graded specialists. Mentor, lead, and provide on-the-job training to others. Monitor the progress of all formal complaint processing including investigations, attempted resolutions, and hearings. Prepare, review and audit acceptances and dismissals, and record transmittal letters/Memorandums to EEOC, DOI, Office of Diversity, Inclusion, and Civil Rights (ODICR). Conduct sufficiency reviews and/or audits of EEO Counselor Reports and Reports of Investigation (ROI). Ensure agency's database and records are up to date and consistent with records retention policies. HelpRequirementsConditions of EmploymentU.S. Citizenship required.Appointment subject to background investigation and favorable adjudication.Meet Selective Service Registration Act requirement for males.Selectee will be required to participate in the Direct Deposit Electronics Funds Transfer Program.Any individual who is currently holding, or has held within the previous 52 weeks, a General Schedule position under non-temporary appointment in the competitive or excepted service, must meet time-in-grade requirements (must have served 52 weeks at the next lower grade or equivalent in the Federal service). Time-in-grade requirements must be met by the closing date of this announcement. Time-In-Grade requirements also apply to former Federal civilian employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.If you are a new employee or supervisor in the Federal government, you will be required to complete a one-year probationary period.You may be required to travel overnight away from home up to 2 nights per month. You must obtain a government charge card for travel purposes.You may be required to complete training and obtain/maintain a government charge card with travel and/or purchase authority. QualificationsAll qualifications must be met by the closing date of this announcement-10/17/2022-unless otherwise stated in this vacancy announcement. Credit will be given for all appropriate qualifying experience. For current Federal employees, if hours worked per week are not included on your resume, you must submit a non-award SF-50 for each federal position listed as part of your application to be used to validate your work schedule and determine the amount of qualifying experience that you will be granted. An award SF-50 will not be acceptable documentation for which to consider your amount of qualifying experience. For all other applicants who are not current federal employees, your resume must state either "full-time" (or "40 hours a week") or "part-time" with the number of hours worked per week to ensure proper crediting of specialized experience. Failure to adequately provide information needed to determine number of hours worked in each position may result in that time not being credited when evaluating qualifying experience. For periods of time that reflect military service, the DD-214 or Statement of Service is sufficient to meet the full and/or part-time hours requirement as the service dates will be reflected. To qualify for this position at the GS-12 grade level, you must meet the following requirements by the closing of this announcement: EXPERIENCE: At least one full year of specialized experience comparable in scope and responsibility to the GS-11 grade level in the Federal service (obtained in either the public or private sectors). This experience must include all of: 1.) Applying Equal Employment Opportunity (EEO) laws, regulations, policies and procedures in the Federal service; 2.) Advising management and employees on the discrimination complaint process, rights, and responsibilities; 3.) Reviewing preliminary EEO complaints and formal reports of investigation; and 4.) Providing EEO program guidance to stakeholders . You must include hours per week worked. You must include months, years and hours per week worked to receive credit for your work and/or volunteer experience. One year of specialized experience is equivalent to 12 months at 40 hours per week. Part-time hours are prorated. You will not receive any credit for experience that does not indicate exact hours per week or is listed as "varies". Experience listed as full-time will be credited at 40 hours per week. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (eg, Peace Corps, AmeriCorps) and other organizations (eg, professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.EducationThere is no substitution of education for experience at the grade level(s) of this announcement.Additional informationA selectee receiving a first appointment to the Federal Government (Civil Service) is entitled only to the lowest step of the grade for which selected The display of a salary range on this vacancy shall not be construed as granting an entitlement to a higher rate of pay. This announcement may be used to fill additional positions if identical vacancies occur within 90 days of the issue date of the referral certificate. Physical Demands: The work is sedentary except for occasional periods of standing or walking while visiting work sites and field activities, and attending conferences or training. Additionally, work may involve prolonged negotiation sessions dealing with emotionally charged issues to settle complaints. Participating in these sessions requires above average stamina and resistance to fatigue. Working Conditions: The work is generally performed in offices, conference rooms, in safe and comfortable work areas. Occasional visits are made to off-site field offices that may involve risks and discomforts and require normal safety precautions. Travel may be required to meet the needs of a workforce dispersed nationwide. The National Park Service has determined that the duties of this position are suitable for telework and the selectee may be allowed to telework with supervisor approval. If you are unable to apply online or need to fax a document that you do not have in electronic form, view the following link for information regarding an Alternate Application. Click the following link for more information, https://help.usastaffing.gov/Apply/index.php?title=Alternate_Application_Information.Read moreHelpA career with the US government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.Review our benefitsEligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.How You Will Be EvaluatedYou will be evaluated for this job based on how well you meet the qualifications above.You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (eg, resume, supporting documents), the responses you provide on the application questionnaire, and the result of the additional assessments required for this position. A review of your resume and supporting documentation will be made and compared against your responses to the Assessment Questionnaire to determine if you are qualified for this job. If your resume is incomplete or does not support the responses provided in the Assessment Questionnaire, or if you fail to submit all required documentation, you will be rated 'ineligible', 'not qualified', or your score will be adjusted accordingly. If a determination is made that you have inflated your qualifications or experience, you can lose consideration for this position. Please follow all instructions carefully; errors or omissions can affect your rating. Candidates who apply under Competitive Merit Promotion procedures will undergo a quality review to determine if they are highly qualified based on the content of their resume and their responses to the questionnaire. Best qualified candidates will be referred if all required supporting documentation has been provided. Candidates who apply under Noncompetitive Merit Promotion procedures will undergo a quality review to determine if they are minimally qualified based on the content of their resume and their responses to the questionnaire. Qualified candidates will be referred if all required supporting documentation has been provided. You will be evaluated on the following competencies: Attention to DetailCustomer ServiceDecision MakingLegal, Government and JurisprudenceOral CommunicationWritten Communication In order to be considered for this position, you must complete all required steps in the process. In addition to the application and application questionnaire, this position requires successful completion of additional assessments, including a panel resume review. These assessments measure the critical competencies listed above that are required to successfully perform the job. Please submit 1) a copy of your most recent performance appraisal/evaluation and 2) a list of any awards (eg superior performance awards, special act or achievement awards, quality step increase, etc.) you received in the last 5 years. Any performance appraisal/evaluation and award documentation you provide will be forwarded to the selecting official. The selecting official will review this documentation and give it due weight consideration during the overall selection process. If you do not have your most recent performance appraisal/evaluation, please submit a statement as to why it is not available. Please indicate if any prior performance appraisals/evaluations were at an acceptable level.HelpA career with the US government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.Review our benefitsEligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.The following documents are required and must be submitted by 11:59 PM (EST) on 10/17/2022.Resume which includes a list of all significant jobs held and duties performed, dates specified in month and year format, and the resume must reflect either full-time or 40 hours per week. If a part-time work schedule is reflected, the hours must be annotated to ensure proper crediting of specialized experience. If military or civilian, please include your rank and/or grade.Complete All Required Assessments.Merit Promotion Eligibility Documentation such as:Federal employees must submit a copy of their latest SF-50 "Notification of Personnel Action" that reflects career or career-conditional tenure, such as the initial hire, promotion, or reassignment, showing position title, series, grade and tenure (please do not submit an Award SF-50 unless it provides the necessary information) and, if different, an SF-50 showing highest permanent grade ever held. Time in grade will be determined by reviewing your resume and required SF-50's.If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess the one-year time-in-grade, as required by this announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade, such as a Within Grade Increase.Federal employees must also submit a non-award SF-50 for each federal position listed if hours worked per week are not included on your resume.Veterans Preference Documentation (eg DD-214, SF-15, VA Letter as appropriate)Documentation for the Land Management Workforce Flexibility Act (LMWFA) eligibility, which includes ALL Appointment AND Termination SF-50s for EACH appointment as well as ALL performance evaluations, for each qualifying period of temporary employment claimed.Other Supporting Documents, if applicable, such as:Veterans Preference Documentation:If you are a Discharged, Non-Disabled Veteran, you must submit a copy of your DD-214 showing character of discharge (Member 4 copy), or other Documentation of Service and Separation under Honorable Conditions, as listed on the SF15. If you don't have your DD-214, you may request it after discharge from the National Archives.If you are a veteran within 120 days of discharge, you must submit signed documentation from the Armed Forces certifying: 1) your expected release/retirement from active duty, 2) under honorable conditions, 3) your pay grade/rank/rate at time of discharge, 4) dates of active duty service, 5) any campaign or expeditionary medals received, & 6) dated within 120 days of your separation.If you are a Disabled Veteran, Purple Heart Recipient, or Mother or Spouse of a Disabled or Deceased Veteran, you must submit all additional proof required by the SF15, and if applicable, a completed SF15. You may request a copy of your Department of Veterans Affairs letter from www.ebenefits.va.gov or call 1-800-827-1000 to establish proof of disability.Performance Appraisals and Awards:All applicants must submit their most recent performance appraisal showing the official rating of record and signed by a supervisor or, if one is unavailable, a statement as to why it is not available (including if any prior performance appraisals/evaluations were at an acceptable level).Failure to submit any of the above mentioned required documents will result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submittedDocumentation for Interagency/Career Transition Assistance Plan consideration if you are a displaced Federal employee within the local commuting area. You must include: 1) Proof you are a displaced Federal employee, eg, RIF Separation Notice, Notice of Proposed Removal, etc; 2) SF-50s (Notifications of Personnel Action) showing career/conditional tenure competitive status, promotion potential and duty location; and 3) your most recent performance appraisal. To exercise selection priority, displaced or surplus Federal employees must be rated well-qualified or above 85 on the rating criteria for this position.Noncompetitive or Special Hiring Authority. Applicants who are eligible to be considered based on a Noncompetitive or Special Hiring Authority (ie Schedule A, VRA, Peace Corps, Americorp Vista, former PLC member, certain Military Spouses, 30% or More Disabled Veterans, Pathways Interns who have met the eligibility requirements for noncompetitive conversion, etc.) must submit appropriate documentation to verify your eligibility.Do not submit photographs with your application package. Documents with photographs may not be seen by hiring officials - you must remove your image from any badges, licenses, etc. Do not upload Adobe portfolio documents. Adobe portfolio documents are not viewable by our agency's staffing offices.If you are relying on your education to meet qualification requirements:Education must be accredited by an accrediting institution recognized by the US Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees fromschools accredited by accrediting institutions recognized by the US Department of Education.Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

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