Voip Engineer

Employer
TEKsystems
Location
Quantico, VA
Posted
Oct 05, 2022
Closes
Oct 08, 2022
Ref
675455617
Function
Engineer, IT, QA Engineer
Hours
Full Time
Our Quantico based customer is looking for full scope cleared network engineers to support a mission critical program in Northern Virginia. They are looking for multiple network based skill sets including 5+ years of VOIP experience. Please reach out to me directly if interested! Top Skills: Minimum of 5 years of experience designing, building, and/or maintaining communications systems* Minimum of 3 years of experience with CISCO Unified Communications Manager (CUCM) Version 10.5 or newerTechnical Experience:* Unified Communication (UC) experience; technical refresh; Integrate with legacy technology to new technology* This candidate will be responsible for all escalated tickets at the Russell Knox Building. They will be the go to contact for all VoIP issues.* This candidate can expect a large volume of tickets weekly. Usually the tickets are for phone number changes, phone conversions, UC systems, and increasing the volume and userbaseDescription:As a VoIP Engineer, the individual will oversee and manage all components of the Cisco Unified Communication Manager cluster. In this role, the Engineer will monitor and control the performance and status of voice and video resources across multiple enclaves and locations utilizing software and hardware tools. In addition, the individual will work to ensure all voice applicable STIGs and vulnerabilities are resolved or mitigated in a timely manner.Responsibilities* Performs testing, provision, operations and emergency responses for voice network operations* Designs, configures, and installs VoIP hardware/software replacements and upgrades* Develops and maintains all VoIP documentation (drawings, cut sheets, configurations, and deployment plans)* Identifies and diagnoses problems and factors affecting voice services* Provides day-to-day subject matter expert support for RKB tenant agencies* Troubleshoots voice related issues and outages, which may occur during non-core hours* Works with vendors in support of the ITCSU* Performs preventative maintenance services on all devices within the VoIP area of responsibility* Maintains a current understanding of emerging technologies and trends in voice and video services* Performs other tasks as required by OSC and the Government contracting office Required Qualifications/Education and Experience* High School diploma or equivalent* Five (5) or more years of experience designing, building, and/or maintaining communications systems with minimum of three (3) years of experience with CISCO Unified Communications Manager (CUCM) Version 10.5 or newer* Prior experience with Cisco Unity, Cisco Presences, Cisco Emergency Responder* Knowledge of Cisco UCCX* Prior experience with dynamic and static IPv4 routing and integrating with an external SIP provider* Proficient with SIP, SCCP, MGCP, DSN, PSTN, and H.323 systems and devices* Must be DoD 8570 certified at the IAT-II / IAM-II level. Please refer to the website: https://public.cyber.mil/cw/cwmp/dod-approved-8570-baseline-certifications/ * CCNA Route and Switch and/or CCNA Collaboration certifications* Must have and maintain a Secret personnel clearance and must be eligible for a TS/SCIPreferred Qualifications/Education and Experience* Bachelor's degreeSkills:secret clearance, Voip, Unified communications, Cisco voip, Cisco voice, Phone system, Cisco call manager, Cisco ucsTop Skills Details:secret clearance,Voip,Unified communications,Cisco voip,Cisco voice,Phone system,Cisco call manager,Cisco ucsAdditional Skills & Qualifications:Preferred but not required: * CCNA Voice Certification * CCNA Route and Switch and/or CCNA Collaboration certifications* Completed Bachelors DegreeExperience Level:Expert Level About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.