Building Services Supervisor

Washington, D.C
Oct 05, 2022
Oct 07, 2022
Full Time

This is an Essential-Employee Position. The employee may be required to report to work during emergencies AND inclement weather situations.

Work schedule may require some occasionally mandatory overtime on holidays AND weekends.

Supervisory Responsibilities:

Performs administrative and technical supervisory functions for subordinates. Assigns duties and evaluates performance.

Manages the organizational workload. Develops performance requirements for subordinates and ensures a mutual understanding of the performance standards and provides feedback.

Resolves complaints and grievances in accordance with agency policy and applicable bargaining agreements.

Practices non-discriminatory and non-retaliatory employment actions and prevents unlawful discrimination or harassment.

Demonstrates skill in developing and delivering oral and written presentations as well as making recommendations on management issues in concise and convincing language with support justification and relevant metrics.

Provides training to ensure that required Personal Protective Equipment (PPE) is utilized and routinely checks to verify that subordinates are using all required PPE. Maintains current knowledge on agency directives for PPE and ensures communication and compliance with Service center staff.

Planning and Coordinating Building Services:

Plans and monitors the work of Service Center staff with stable workload and manpower requirements; advocates for resources based on the same.

Oversees process to receive and manage requests from Senators and office managers for repair and maintenance services; assign and delegate responsibilities.

Uses Computer Aided Facility Management (CAFM) program to log and track projects and service requests, material and manpower availability, scheduled maintenance status tracking and cost tracking and to generate reports on these items.

Leverages technology to increase efficiency and effectiveness of Service Center protocols including key assignments and tracking, record keeping.

Manage and train staff to enter work orders into the CAFM program and transmits to the appropriate trade shops and/or Labor sections for action; collaborate with CAFM coordinator to create new work order flow as necessary.

Oversees Buildings Inspectors who receives and reviews complaints from building occupants and takes corrective action, ensuring timely and proper corrective actions.

Manages staff responsible for request process from Senators and their staffs to use designated rooms for special events; makes recommendations based on employee and client feedback for process improvements.

Monitor roles/responsibilities, and assignments for Contracting Officer Representatives in Service Center. Maintain COR certification.

Building Services Administration:

Directs the administrative aspects of office moves, office construction and other facility improvements including furniture, equipment, telephones and short-term storage.

Directs periodic inspections for safety concerns and evaluates safety and mishap incident reports. Confirms corrective actions are taken to correct safety deficiencies.

Completes property management tasks. Formulates necessary documents for the accession and de-accession of property in coordination with property custodian and asset management.

Maintains records and files including work orders, purchase requisitions, purchase orders, consultant and contractor reports and files, special events records and other correspondence in effective manner which promotes analysis

Promote agency fundamentals and vision for customer service.

Develop staff and provide career developmental training to staff to lead an engaged and empowered workforce; develop and design onboarding training and skills training for Service Center staff.

Problem Identification and Resolution

Provides assistance in resolving complex program or administrative issues or problems. Independently resolves issues involving well-established issues.

Performs other related duties as assigned.


Conditions of Employment

  • Appointment subject to background investigation and favorable adjudication.
  • You must be able to pass a drug test.
  • Your resume and question responses must demonstrate the job-related KSA's.
  • You must meet the definition of specialized experience.

"To be employed by the Architect of the Capitol in a paid position, an individual must meet
one of the categories below:
  • A citizen of the United States;
  • A person who is lawfully admitted for permanent residence and is seeking citizenship as outlined in 8 U.S.C. 1324b(a)(3)(B);
  • A person who is admitted as a refugee under 8 U.S.C. 1157 or is granted asylum under 8 U.S.C. 1158 and has filed a declaration of intention to become a lawful permanent resident and then a citizen when eligible;
  • A person who owes allegiance to the United States (nationals of American Samoa, Swains Island, and the Northern Mariana Islands, and nationals who meet other requirements described in 8 U.S.C. 1408); or
  • A person who is currently an officer or employee of the Government of the United States."


You must meet the United States Office of Personnel Management's (OPM) qualification requirements (including specialized experience and/or educational requirements) for the advertised position. You must meet all eligibility and qualifications requirements by the closing date of the job announcement. Additional information on the qualification requirements is outlined in the OPM Qualifications Standards Handbook of General Schedule Positions. It is available for your review on the OPM web site at .

Specialized experience is experience that has equipped you with the particular knowledge, skills and abilities to perform successfully the duties of the position, and that is typically in or related to the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level.

Candidates for the GS-12 grade level must have at least 52 weeks of specialized experience equivalent to the GS-11 grade level in the Federal service.

Specialized experience for this position includes having experience in 3 of the 5 following and must be identified in resume:

1) Provide administrative and technical leadership by overseeing building services and building inspection services functions

2) Receive and manage requests for building services and providing oversight of repairs, maintenance, and procurement of various supplies, material, equipment, and support services.

3) Use Computer Aided Facility Management (CAFM) to track work orders and service requests.

4) Maintain records, files and reports (ex:) work orders, purchase requisitions, purchase orders and equipment

5) Conduct and oversee building inspections.


No education substitution.

Additional information

Welcome Veterans. The Veterans Employment Opportunities Act of 1998 (VEOA) gives veterans' preference rights in the legislative branch to certain veterans as applied by the Congressional Accountability Act. Veterans' preference is applied on this vacancy announcement. If you are a veteran and have been separated under honorable conditions, you must submit a copy of your DD-214 or other proof of eligibility; SF-15, if applicable; and Department of Veterans Affairs documentation of disability, if applicable. For more information, please visit .

If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System. If you are exempt from registration under Selective Service Law, you must provide appropriate proof of exemption. Please visit the Selective Service System website for more information.

DRUG TESTING: The Architect of the Capitol (AOC) is a Drug Free Workplace. As part of the AOC's suitability assessment, a candidate tentatively selected for a position who is not currently an AOC employee is required to submit to screening for illegal drug use. Satisfactory completion of a drug test is a condition of employment with the Agency. A candidate must test negative prior to being eligible for appointment into a position. We will schedule, provide and cover the cost for the drug test.

The selectee(s) under the vacancy announcement for this position is subject to a criminal record check by the U.S. Capitol Police and satisfactory adjudication to be eligible for employment at the Architect of the Capitol.

The Architect of the Capitol is an E-VERIFY Participant. E-VERIFY is an Internet-based system that compares information from an employee's Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security (DHS) and Social Security Administration records to confirm employment authorization in the United States. If you are selected for this position, the documentation that you present for purposes of completing the DHS Form I-9 will be verified through the DHS "E-VERIFY" electronic system. For more information on E-Verify, please visit

The Architect of the Capitol is an Equal Opportunity Employer and prohibits discrimination on the basis of race, color, sex, religion, age, national origin, sexual orientation, gender identity, genetic information and/or disability.

This agency provides reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be made on a case-by-case basis.

Moving expenses are not authorized.

Relocation expenses are not authorized.

Probationary Period - A newly appointed selectee is subject to the completion of a one-year trial/probationary period, regardless of whether or not a trial/probationary period has been completed previously with the Architect of the Capitol or another Federal agency.

This vacancy announcement may be used to fill additional vacancies in any of the jurisdictions of the Architect of the Capitol.

All application materials become the property of the Architect of the Capitol.