Senior Field Service Representative

Employer
Eaton Cummins Automated Transmission Technologies
Location
Hanover, MD
Posted
Oct 01, 2022
Closes
Oct 10, 2022
Ref
673181703
Function
Accountant, IT
Industry
Specialty Trades
Hours
Full Time
Eaton's Engineering Service & Systems division is currently seeking a Field Service Representative (FSR) to join our team. This position will be based at our Hanover, MD location. Annual wellness reimbursement up to $200 Up to four paid days off to volunteer annually Company paid cell phone Casual dress code (You get to wear jeans everyday) Tuition Reimbursement for your first Bachelors/Masters degree Weekly pay Insurance starts day one Company discounts Lead Incentive Paid Parental Leave Employee Resource Groups (ERGs) Referral bonuses Employee Assistance Program Adoption Reimbursement Eaton's Engineering Service & Systems division wants to help you fuel your career! Eaton has the largest and most experienced team of field services technicians and engineers in the industry. This team brings extensive skills and experiences to field service engineering. Active participation in recognized technical societies such as NFPA and IEEE and collaboration with a variety of utilities and industries ensures that our technicians are knowledgeable about today's cutting edge technology and engineering techniques. We assist customers at every stage of the power system: offering start-up and commissioning of equipment, performing planned maintenance, monitoring performance, diagnosing system problems remotely, as well as responding to emergencies on a 24/7 basis, 365 days a year. Our support services help businesses make the most of their existing electrical equipment by optimizing performance and extending the life of existing facilities. The Power Distribution Systems organization offers career opportunities at a variety of levels representing increased scope and responsibility within the organization. The Field Service Representative is responsible for providing field service support and consultation such as acceptance testing, commissioning, and troubleshooting of low, medium, and high voltage systems; advise customers and provide best technical solution to solve the customer issue; complete assigned jobs with assistance from lead technicians and engineers; conduct required tests and calibration using test equipment; check and maintain equipment to ensure compliance with applicable standards. Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each and every day. It's where bold, bright professionals like you can reach your full potential-and where you can help us reach ours. Annual wellness reimbursement up to $200 Up to four paid days off to volunteer annually Company paid cell phone Casual dress code (You get to wear jeans everyday) Tuition Reimbursement for your first Bachelors/Masters degree Weekly pay Insurance starts day one Company discounts Lead Incentive Paid Parental Leave Employee Resource Groups (ERGs) Referral bonuses Employee Assistance Program Adoption Reimbursement In this function you will: Provide field service engineering and technical assistance to customers in areas of installation, testing, startup, maintenance, repair, training and modification of electrical power distribution equipment; self-manage assigned projects for electrical equipment; knowledge of electrical test and diagnostic equipment; deliver technical solutions to customers; performs less conventional complex engineering assignments that may involve equipment or product design, testing of materials, process studies, or research investigations; mentor less experienced technicians; provide technical training Skilled proficiency in the following: Basic, Intermediate and Advanced Test Equipment Operation Basic, Intermediate and Advanced Troubleshooting Techniques Basic Protective Relays Basic PQ Measurements When we embrace the different ideas, perspectives and backgrounds that make each of us unique, we - as individuals and as a company - are stronger.Qualifications Required (Basic) Qualifications : Associate degree from an accredited institution AND / OR military experience AND/OR Minimum 3 years of experience with power distribution and field servicewith high school diploma Minimum of 3years of experience evaluating and servicing electrical distribution or control systems. Must be able to work in the United States without corporate sponsorship now and within the future. No relocation benefit is being offered for this position. Only candidates within a 50-mile radius of the locations listed will be considered. Active Duty Military Service member candidates are exempt from the geographical area limitation. Preferred Qualifications: Bachelor's degree in Engineering from an accredited institution Experience in testing, troubleshooting, evaluating, and servicing electrical distribution and control systems Experience performing power quality measurements, troubleshooting, and analysis Experience with protective relays NICET/NETA certification Position Success Criteria: Strong communication skills both oral and written. Strong computer skills Understanding of the company's and competitor's electrical, electronic and mechanical products and services. Knowledge and practice of safety precautions related to working with electrical and electronic equipment. Demonstrated ability to provide service and represent company interests in developing customer relationships to assure long-term customer satisfaction. Submit to periodic customer required background and drug screenings. Possess an active and unrestricted driver's license. We provide benefits that are industry competitive and focused on employee well-being. Listed below are programs that are offered globally, but program availabilities may vary by site. Flexible work options to help balance work/life demands (at participating Eaton sites) Healthcare/retirement savings programs available immediately (Day 1 of Employment) Competitive compensation packages to reward skills and performance Tuition assistance or financial help for ongoing learning and development Health, Dental, Vision & Wellness programs Donation matching (US, Canada, Puerto Rico) Company Vehicle Provided Eaton also considers qualified applicants regardless of criminal histories, consistent with local laws. To request a disability-related reasonable accommodation to assist you in your job search, application or interview process, please call 412-893-3600 or send an email to: AccommodationsForApplying@Eaton.com We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. #LI-CM1

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