Principal Business Analyst
Description Be a part of something powerful at America's leading energy provider!At Exelon, our people are the heart and soul of our business. Whether it's powering lives, supporting communities or collaborating with colleagues, an Exelon employee is talented, compassionate, forward-thinking and inspired. We are a Fortune 200 company united by our values and shared vision for a cleaner and brighter future. We encourage curiosity, value diverse perspectives and we never stop looking for ways to be, work and do better. We know the future is in our hands. That's why we're looking for people like you, who have the power to make a difference.As the nation's largest utility company, we serve more than 10 million customers through six fully regulated transmission and distribution utilitiesAtlantic City Electric (ACE), Baltimore Gas and Electric (BGE), Commonwealth Edison (ComEd), Delmarva Power & Light (DPL), PECO Energy Company (PECO), and Potomac Electric Power Company (Pepco). All 18,000 of us are committed to delivering safe, reliable and affordable energy to our customers, strengthening our communities, supporting a clean energy future and reducing our impact on the changing climate.Our people are empowered to evolve and advance their careers in an open and inclusive environment. We pride ourselves on being the kind of place where people want to come, stay and growwhether that's in the role and path they start in or in new and exciting career opportunities across our business. We know that investing in our employees' futures strengthens ours, which is why we offer competitive compensation, incentives, opportunities for career path changes, and health and retirement benefits.PRIMARY PURPOSE OF POSITIONAct as a subject matter expert concerning business operations for a particular area. Perform high-level analysis and prepare comprehensive reports to support business operations. Conduct complex modeling, forecasting, trending, variance analysis, business case development, and other general financial and operational analysis. Monitor and coordinate activities to manage operational performance (eg, safety, reliability, service level, productivity, etc.), make recommendations for improvement and implement change. Research and provide statistical financial and operational information. Track, maintain, analyze and provide current information on the operation's business scorecard or key performance indicators (KPIs). Develop, organize and present performance reports for both internal and external use. Develop and drive short-term and long-range business planning. Develop, implement, evaluate or lead projects or initiatives (eg, business plan or process improvement initiatives). Provide expert analytical and operational support to the business unit. Position may be required to work extended hours, including 24 x 7 coverage during storms or other energy delivery emergencies. PRIMARY DUTIES AND ACCOUNTABILITIESDevelop and drive short-term and long-range business planning. Conduct complex modeling, forecasting, trending, variance analysis, business case development, and other financial and operational analysis (eg, operational effectiveness, budget, resource, workload, workforce and capacity utilization, competitor, etc.). Provide statistical information to ensure the most effective utilization of personnel, equipment and/or materials for business operations.Monitor and coordinate activities to manage operational performance (eg, safety, reliability, service level, productivity, etc.), make recommendations for improvement and implement change. Track, maintain, analyze and provide current information on the operation's business scorecard or key performance indicators (KPIs).Perform complex analysis of the operation's cost elements to ensure effective and efficient operations. Prepare and analyze comprehensive and detailed reports.Develop, organize and present detailed performance reports for both internal and external use.Develop, implement, evaluate or lead projects or initiatives (eg, business plan or process improvement initiatives).Provide expert analytical and operational support to the business unit.JOB SCOPEThis is an individual contributor position that works independently with little or no supervision. The position requires integration of business knowledge and functional priorities to address complex problems and non-standard situations. The position regularly mentors less experienced colleagues.Position requires routine interaction with key internal and external stakeholders, executives, directors, managers and staff across the organization.May require working extended hours and/or shift work to support business operations.Qualifications MINIMUM QUALIFICATIONSBA/BS in Business, Economics, Political Science, Public Policy or Engineering and 8 - 10 years related business experience.Advanced understanding of applicable standards, methods, processes and practices, business fundamentals, and performance metrics in the specific functional area supported by this position (eg, asset management, electric or gas operations, customer service, transmission and substation, distribution system operations, regulatory , and governmental and external affairs, economic development transmission operations and planning).Advanced proficiency in standard software applications (eg, Microsoft Word, Excel, Access, PowerPoint, Project), specialized business technologies and applications (eg, workforce management, project management, PassPort, Brio, CIS, EPS, Business Objects, SAP planning, business modeling, forecasting, voice response unit, automatic call distributors, work management, outage management) to retrieve and analyze data in support of business needs.Ability to provide in-depth analysis and apply managerial accounting concepts, customer intelligence gathering, forecasting, staff planning, scheduling, analytical and statistical problem solving, financial, accounting, business and budget analysis.Expert analytical skills for project evaluation including analysis of complex projects with economic, financial, risk and decision analysis. Proficient in business case development and ability to effectively present business cases to business unit leadership.Advanced knowledge of the practices, procedures and principles of performance analysis (trending, root cause and gap analysis) benchmarking and audit compliance. Ability to analyze organizational data and complex problems, interpret and recommend alternative courses of action, and implement intervention strategies to attain performance targets.Demonstrated ability to lead a cross-functional team. Ability to build consensus, establish trust, communicate effectively and foster culture change. Demonstrated advanced skills in problem solving, negotiation, conflict management and business acumen.Customer driven with good oral and written communications skills and basic analytical, problem solving and project management skills.PREFERRED QUALIFICATIONSMBA or relevant professional certification.