Vice President, Revenue Management US & Canada
Additional Information Vice President, Revenue Management US & CanadaJob Number 22166778Job Category Revenue ManagementLocation Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? YRelocation? NPosition Type ManagementThe Vice President, Revenue Management US & Canada is a key strategic Revenue Management advisor to the Divisions leadership team with responsibility for the revenue management function and creating strategies that generate profitable revenue and gain market share for the US & Canada. The Vice President has responsibility for identifying and developing revenue management practices, anticipating challenges, creating competitive breakthrough strategies, and protecting and strengthening Marriotts competitive advantage. In addition, this leader is accountable for ensuring the installation and operating performance of a system wide cross-brand (to include all Luxury, Premium, MSB and Managed and Franchised hotels) US & Canada RM team. CANDIDATE PROFILE Education and Experience Fifteen or more years of revenue management experience demonstrating progressive career growth and a pattern of exceptional performance required. Previous experience as a member of a senior executive / regional team and assignments in both line and staff roles required. Hospitality Industry experience required. Experience leading and managing large-scale transformational initiatives and managing associated change required. Demonstrated ability to handle the complexities of working with owners and stakeholders across national and cultural borders required. Strong working knowledge of the most current pricing and yield management systems, processes, and principles for all brands and segments required. Demonstrated ability to take large volumes of complex information and present it in a clear and concise manner to senior management, owners and franchisees required. Demonstrated understanding of financial and development opportunities required. Demonstrated ability to successfully influence stakeholders at all levels in the organization required. 4-year degree from an accredited university required. Graduate degree preferred. CORE WORK ACTIVITIES Provides expertise and strategic perspective that enable the development and implementation of profitable revenue strategies that enhance multi-unit business performance. In collaboration with discipline continent leaders, sets policy around key strategic areas (eg, distribution) and ensures alignment on execution while allowing for local / cultural differences where appropriate. Actively collaborates with RM leaders globally and with Corporate Revenue Management to ensure alignment on key initiatives. Partners closely with the US & Canada Chief Sales & Marketing Officer on Sales, Marketing, and eCommerce cross functional initiatives. Partners closely with the US & Canada OFS leadership to lead topline activities and responsible for soliciting and addressing feedback. Stay abreast of the latest industry trends Keep engaged with key trends and competitive insights and impact on our strategy Attend trade shows, industry events and provide insights on business implications Sponsors and/or champions large-scale organizational change and transformational initiatives within the US & Canada Builds effective relationships with all internal and external (eg, owners / franchisees) stakeholders. Ensure decision-making that balances the needs of the various stakeholder groups and promotes the long-term viability of the business. Leads the performance monitoring process for the continent including development of RevPar targets and Long Range Plan (LRP), development of analytical and reporting frameworks and appropriate dashboards / metrics to effectively track and manage business performance. Educates team on interpretation of results. In the US & Canada, leads all global initiatives that require continental execution. Plays a strategic leadership role in management of the shared service organization. Works with regional revenue management and RMAS leadership to evolve above-property revenue management infrastructure (eg, services, processes, cost efficiency, staffing levels, job content, bonus plan design, compensation, etc.) to meet the changing needs of brands and markets. Develops processes to enhance communication and sharing of best practices in the continent, and actively shares that information with partners globally. Coordinate and direct work groups to address common issues. Provides input and guidance on the development of system changes / enhancements to enable increased effectiveness and efficiency of revenue management field organization. Champions leadership development and succession planning priorities by personally assessing, selecting, retaining, and developing diverse, high-caliber talent that can lead the organization today and strengthen the leadership bench for the future. Champions excellence in business ethics and integrity, social responsibility, cross-cultural effectiveness, and associate engagement. Managing and Conducting Human Resources Activities Interviews and hires employees. Promotes the fair and equitable treatment of employees. Facilitates regular, ongoing communication in department (eg, staff meetings). Fosters employee commitment to providing excellent service, participates in daily stand-up meetings and models desired service behaviors in all interactions with customer and employees. Incorporates customer satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results. Sets goals and expectations for direct reports using the performance review process and holds staff accountable for performance goals. Solicits employee feedback. Utilizes an open door policy and reviews employee satisfaction results to identify and address employee problems or concerns. Promotes adherence to policies consistently, follows disciplinary procedures and documents items according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process. Conducts annual performance appraisal with direct reports according to Standard Operating Procedures. Champions change ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary. Identifies talents of direct reports and their teams and assists with their growth and development plans. This position offers health care benefits, flexible spending accounts, 401(k) plan, accrued paid time off (including sick leave), life insurance, disability coverage, other life and work wellness benefits and may include incentive compensation. ?Benefits and incentive compensation may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. Colorado applicants only: The salary range for this position is $201,341 to $375,837 annually. This position requires proof of full vaccination against COVID-19 prior to the first date of employment, subject to applicable law. If you are offered employment, this requirement must be met by your date of hire, unless a reasonable accommodation request is received and approved. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International is the worlds largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you?