Retail Sales Associate
Company Description A two-billion-dollar global leader in the high performance and lifestyle footwear industry, Skechers USA, Inc. designs, develops and markets more than 3,000 styles for men, women and children. Skechers' success stems from its employees, high-quality, varied product offering, diversified domestic and international distribution channels, and targeted multi-channel marketing. The company offers two distinct footwear categories: a lifestyle division which includes Skechers Memory Foam and the charity line BOBS from Skechers, and Skechers Performance which includes Skechers GOrun and Skechers GOwalk footwear. Through licensing agreements, the company also offers branded apparel, bags, eyewear and more. Celebrity product endorsees for Skechers' collections include the world famous drummer Ringo Starr, multi-platinum recording artist Demi Lovato, model and actress Kelly Brook, TV personality Brooke Burke-Charvet, legendary quarterbacks Joe Montana and Joe Namath, baseball stars Pete Rose and Mariano Rivera, and The Voice winner Danielle Bradbery. In addition, elite marathon champion and Boston Marathon winner Meb Keflezighi, elite runner Kara Goucher, and pro golfer Matt Kuchar represent the Skechers Performance Division. The Company sells its footwear in department, specialty and independent stores, as well as through more than 1000 Company-owned Skechers retail stores and online at skechers.com. Beyond the United States, Skechers product is available in more than 120 countries and territories through an international network of subsidiaries in Canada, Brazil, Chile, Japan, and across Europe, as well as through joint ventures in Asia and distributors around the world. Skechers ships product through a 1.82 million square-foot, fully automated, LEED-Gold certified distribution facility in California that serves North America. The Company also operates a 753,000-square-foot facility in Belgium that serves Europe and ships directly to the rest of the planet. Job Description DOWN TO BUSINESS: Our Product Specialists (Sales Associate) are responsible for ensuring our customer loves our stores and footwear as much as we do. They each help deliver an incredible customer experience and showcase the Skechers Brand in all they do. THE FUNDAMENTALS: SALES Engages our customer the first time and every time Greets, meets and gets to know our customers as much or as little as warranted and makes sure they have a great experience whether they stop in for 2 minutes or 2 hours. Sells our incredible products and their features and benefits by recommending footwear and accessories that meet and exceed our customers' wants and needs. PRODUCT Treats our shoes and accessories with love, making sure the floor is always full, priced correctly, displayed to company standards, with right signage and beautifully presented. Refuses to accept anything less than a clean, pretty store. Works urgently to process shipment or transfers within deadlines so our customers never miss that perfect pair. Proudly serves as a brand ambassador for Skechers, sharing their extensive product knowledge everyday. PEOPLE Loves being part of the team and treats every co-worker with respect, positivity and camaraderie. Ensures the team's positive energy and enthusiasm is shared with every customer everyday. OPERATIONS Recovers, fills, stocks, cleans and shifts - never stops moving and ensuring our floor inventory and store look top-notch. Follows policy & procure as well as best practices without exception to ensure a healthy, stable and profitable store. When working the cash wrap, always delivers accuracy and integrity when conducting any customer transaction. WHAT YOU BRING TO THE TABLE: Something about retail speaks to you! Like the host of a great party, you love welcoming customers everyday and going above & beyond to ensure they leave happy. You find standing around terribly boring, so you use your hustle to knock-out your task list ahead of time, every time to make sure your store and sales floor is full, ready to shop and looks award-winning! As you work alongside your team and customers, you bring so much positive energy and fun but also never lose focus and always ensure your work is accurate and dependable. Your previous retail/customer service experience has taught you a lot, but you always want to learn more and welcome your leaders' positive feedback and coaching. Qualifications EXPERIENCE and/or EDUCATION: A minimum of one year cumulative retail/customer service experience required High School Diploma, or equivalent Additional Information All your information will be kept confidential according to EEO guidelines.