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Academic Advisor, School of Business

George Mason University
Fairfax, VA
Commensurate with education and experience.
Closing date
Jan 4, 2023

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Analyst, Business
Full Time
Career Level
Experienced (Non-Manager)

Job Details

Academic Advisor, School of BusinessThe George Mason University, School of Business, invites applications for an Academic Advisor. The Academic Advisor engages students in interpreting and applying George Mason University and the School of Business programs and services, requirements, policies and procedures. As well as, evaluating students' academic progress; providing guidance in determining students' academic interests and objectives; and aiding them to develop long-range academic and career plans. The Academic Advisor position is a full-time staff position with full benefits.George Mason University has a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff, and strongly encourages candidates to apply who will enrich Mason's academic and culturally inclusive environment. Mason is the most diverse public university in Virginia and 12th nationally, based on the U.S. News & World Report 2022 Best Colleges list. Washington, D.C. is ranked the 30th most racially and ethnically diverse city nationally amongst cities with a population of at least 300,000 people according to the U.S. News & World Report 2018 Diversity Ranking.Responsibilities:The Academic Advisor has responsibilities in the following areas:Student Interaction:Provide academic advising during the day and limited evening engagements in the environments of individual consultations, group events or presentations, and tabling, for both current and aspiring business students on such topics as major or minor choice, curriculum selection, study skills, scholarship and club opportunities, and other academic-related areas;Plan and implement academic-related events and perform outreach to business students for retention efforts;Develop online programs and workshops on academic planning, orientation, and academic status for academic development;Develop, disseminate, and maintain resources to assist students with academic planning and development of academic/career/professional knowledge and skills;Coordinate complex activities to support student academic planning; andUnderstand and implement proper use of rules and procedures concerning confidentiality.Educational Program Development and Planning:Create and manage student services program operations, establish goals, develop and implement methods to evaluate and assess program effectiveness, and modify policies and procedures to enhance the overall efficiency of the office;Support the creation and implementation of global pathway programs for business students;Create and implement new programs to engage students in the School of Business Living Community (LC) and serve as a liaison;Create and implement new initiatives, programs, and services to better enhance the overall experience of BUS students; andRepresent the School of Business as a liaison to University offices or by serving on various committees across the University to maximize student retention programming efforts.Database Management:Input individual student contact information into Salesforce database to provide immediate access for other advisors and consistent advising information for students;Write appropriate notes summarizing important information concerning the contact;Utilize the Navigate database to create and/or participate in campaigns for targeted outreach to select students;Manage availability within the Navigate to enhance the student experience for scheduling appointments;Utilize Patriot Success database to assist with Mason's retention efforts;Utilize Banner INB student information system to review student transcripts, records, course registration history, and entering course overrides; andResearch and respond to student inquiries by email.Processes:Provide feedback for updates to School of Business online materials to reflect changes in policies and programs;Maintain student records utilizing Salesforce;Maintain open professional communication with faculty and administrators to share information and align academic services with the school's mission;Provide input on student request decisions and participate in appeals committee as asked;Provide accurate interpretations of policies and procedures for students, parents and faculty;Assist with processing of graduation audits, notify students of discrepancies and follow up with them on options; andAssist with updates to orientation materials each semester.Special Events and Projects:Create and manage special events and projects as assigned by leadership in the Office of Student Success and Academic Services; andAssist the Assistant Director of Student Success & Academic Services with programming initiatives for global pathway students and students within the School of Business Honors Program.Required Qualifications:Bachelor's degree, or an equivalent combination of education and experience;Academic Advising experience;Ability to develop, implement and manage academic programs and services;Excellent organizational, communication and presentation skills;Experience with Microsoft Word, Excel, Access and PowerPoint; WordPress; and in the use of the Internet; andAbility to manage multiple tasks and work independently.Preferred Qualifications:Master's degree or equivalent education and experience; andDemonstrated full-time work experience in academe and working knowledge of student record databases.

For full consideration, applicants must apply for position number 03085z at by October 19, 2022; complete and submit the online application; and upload a cover letter, resume, and list of professional references. We will contact you directly if we require additional materials.

"Great Careers Begin at Mason! George Mason University is an innovative, entrepreneurial institution with national distinction in both academics and research. Mason holds a top U.S. News and World Report "Up and Coming" spot for national universities and is recognized for its global appeal and excellence in higher education.Mason is currently the largest and most diverse university in Virginia with students and faculty from all 50 states and over 135 countries studying in over 200 degree programs at campuses in Arlington, Fairfax and Prince William, as well as at learning locations across the commonwealth. Rooted in Mason's diversity is a campus culture that is both rewarding and exciting, work that is meaningful, and opportunities to both collaborate and create.If you are interested in joining the Mason family take a look at our current opportunities and catch some Mason spirit at!George Mason University, Where Innovation is Tradition."

George Mason University is an equal opportunity/affirmative action employer, committed to promoting inclusion and equity in its community. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any characteristic protected by law.


George Mason University is a university with three campuses, each with a distinctive academic focus that plays a critical role in the economy of its region. At each campus, students, faculty, and staff have full access to all the university's resources, while duplication of programs and support services is minimized through the use of technology. In addition to the main campus in Fairfax, the university has campuses in Arlington and Prince William Counties.

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