Overview Are you looking to take your career from good to great? As an employee of PenFed, every day is an opportunity to thrive, and be part of a team working to ensure our organization is providing world class service to our members, employees, and our communities. We exist to help our members realize their full potential, educate and encourage their dreams, and make every effort to follow our mission and help our members "do better." Joining PenFed is more than being an employee; it's about being a part of the PenFed family. PenFed is hiring a (Remote) Data Operations Support Lead at our Tysons, Virginia location. The primary purpose of the Data Operations Support Lead is to be accountable for direct and independent management of primarily Production data jobs monitoring. This role will act as Level 1 & Level 2 support as a member of larger efforts to independently manage data enterprise components under the purview of a Data Operations Manager. Responsibilities Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is not intended to be an all-inclusive list of job duties and the position will perform other duties as assigned. Provide 24/7 support for a variety of production databases through participation in on-call responsibilities shared among the Data Operation staff. In critical situations, this responsibility may require working evening or weekend hours. Daily job monitoring - ETL & Data Lake Cronjobs, Provide support for ETL (Extract/Transfer/Load) jobs across all enterprise assets. DataLake job monitoring with Hue application, Hadoop /Spark Provides technical guidance, best practices, and mentorship to team members. Data operations support on Cloud Data Warehousing platforms (Snowflake) Act as a subject matter expert with SEV 1 and 2 incidents to ensure resolution as high priority. Participate in Month end Process execution for data loading and reporting Partner with main frame and third-party vendors on external and internal data operations for sourcing data to Data Lake, SVOT, and other Enterprise assets. Service ticket (Incident / Request) monitoring for all data issue and jobs failure Working with Enterprise data team for new projects knowledge transfer and level 1 support activities. Daily Data enterprise jobs status update in status meeting. Data Enterprise Operation Dashboard maintenance. Experience in bulk importing/Copy, ingesting CSV, XML and Flat files. Coordinate change management activity to ensure effective adoption of change, coordinate across all channels. Serve as an escalation point for any issue that cannot be resolved within the established project team. Build and contributed to a positive, team-oriented culture. Collaborate with executives and senior management to create, prioritize, and define key strategic and tactical initiatives. Ensure alignment to the appropriate delivery methodology (ie, Agile, Waterfall, Hybrid) for the project. Provide guidance and oversight to project team members to assist with project delivery; build and maintain working relationships with vendors, and other departments. *This role is responsible for ensuring business continuity. * Qualifications Equivalent combination of education and experience is considered. Bachelor's Degree or an equivalent a combination of education and experience in lieu of degree Required Skills Minimum five (5) years' experience with SQL servers Minimum four (4) years' experience with Visual studio 2017+ and SSMS/SSIS/SSDT (current work experience required) Experience with Hue application and Hadoop experience Minimum four (4) years' experience with ETL tool, SSIS/SSDT Minimum two (2) years' experience with Linux commands and code navigation Minimum two (2) years' experience with SQL server database & Hive database Preferred Skills Experience creating Dashboard for daily / Monthly production jobs processing Experience in managing and reviewing application log files using UNIX file system. Experience analyzing issues and data needs to reload from relational databases using Sqoop in the event of database load failure Experience pre-processing using Hive and spark. Experience using Cloud Data Warehousing platforms (Snowflake) Excellent communication skills. Supervisory Responsibility This role will not supervise employees License and Certifications There are no additional certifications required. Work EnvironmentWhile performing the duties of this job, the employee is regularly exposed to an indoor office setting with moderate noise. *Most roles require working in an office setting with moderate noise and the ability to lift 25 pounds. * TravelAbility to travel to various worksites and be on-call maybe required Special Message Regarding COVID 19 PenFed is continuing to hire and train exceptional individuals to help us serve our 2 million members both here and around the world. In light of the current situation with COVID-19, we have modified our hiring, onboarding, training, and deployment protocols in order to comply with applicable current local and state guidance. About Us Established in 1935, PenFed today is one of the country's strongest and most stable financial institutions with over 2 million members and over $26 billion in assets. We serve members in all 50 states and the District of Columbia, as well as in Guam, Puerto Rico and Okinawa. We are federally insured by NCUA and we are an Equal Housing Lender. We are available to members worldwide, via the web, seven days a week, twenty-four hours a day. We provide our employees with a lucrative benefits package including robust medical, dental and vision plan options, plenty of paid time off, 401k with employer match, on-site fitness facilities at our larger locations, and more. Equal Employment Opportunity PenFed management will maintain and observe personnel policies which will not discriminate or permit harassment or retaliation against a person because of race, color, creed, age, sex, gender, gender identity, gender expression, religion, national origin, ancestry, marital status, military or veteran status or obligation, the presence of a physical and/or mental disability or medical condition, genetic information, sexual orientation, and all statuses protected by applicable state or local law in all recruiting, hiring, training, compensation, overtime, position classifications, work assignments, facilities, promotions, transfers, employee treatment, and in all other terms and conditions of employment. PenFed will also prohibit retaliation against individuals for raising a complaint of discrimination or harassment or participating in an investigation of same. PenFed will also reasonably accommodate qualified individuals with a disability so that they can apply for a job or perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to PenFed. Contact human resources (HR) with any questions or requests for accommodation at 240-224-4256. #LI-JB1