Sr. Employee Relations Officer

Washington D.C
Oct 03, 2022
Oct 07, 2022
Full Time
Minimum Qualifications:

  • Bachelor's Degree in Human Resources, Business Administration, or other applicable field.

  • Five (5) years of progressively responsible experience in human resources to include employee relations program management, HR counseling, and/or dispute resolution.
  • Experience working in a unionized environment.

  • None

Medical Group:

Ability to satisfactorily complete the medical examination for this job. The employee must be able to perform the essential functions of this job either with or without reasonable accommodations.


The Senior Employee Relations Officer delivers strategic and professional Employee Relations and Workplace Violence technical/policy support, project and compliance program management. The incumbent, in conducting investigations of both routine and complex situations, addresses highly sensitive and confidential matters on a consistent basis. The incumbent provides guidance, counsel, coaching and training as proactive measures to minimize repetitive concerns and issues.

  • Conducts comprehensive investigations of varied workplace complaints and allegations; counsels employees and management regarding alleged acts of misconduct, workplace violence, poor performance, disclosure and disposition of arrests/convictions, etc.
  • Makes determinations regarding the validity of complaints and prepares reports with defensible outcomes;
  • Partners with employees and management to provide resolution, including developing and promoting effective training programs/modules (i.e., Civility In The Workplace, Conflict Resolution, etc.)
  • Works with management to ensure disciplinary and performance action plans are appropriately developed and communicated. Reviews all disciplinary actions and written communications, to include suspensions, demotions, and terminations.
  • Partners with all HR offices, the Office of Labor (LABR), the Office of Equal Employee Opportunity (OEEO), the Office of General Counsel (COUN) and the Office of the Investigator General (OIG) administering appropriate investigative processes and recommending and coordinating disciplinary processes to ensure consistency and equitable treatment of all employees.
  • Maintains metrics of Office of Employee Relations (ER) activity, to include investigations, consultations, and exit interviews and analyzes trends by department and Authority to proactively address potential issues/areas of concern.
  • Responds to complex inquiries regarding policies and procedures; develops and implements processes and best practices which effectively address WMATA-wide business goals.

The essential duties listed are not intended to limit specific duties and responsibilities of any particular position. Nor is it intended to limit in any way the right of managers and supervisors to assign, direct and control the work of employees under their supervision.


WMATA is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable federal law.

This posting is an announcement of a vacant position under recruitment. It is not intended to replace the official job description. Job descriptions are available upon confirmation of an interview.

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