Senior Business Analyst

Harris Corrections Solutions
Dover, DE
Sep 29, 2022
Oct 04, 2022
Full Time
Senior Business AnalystHarris Corrections - Remote The RoleHarris Corrections is seeking a Senior Business Analyst with exceptional experience as a Microsoft Dynamics 365 Business Analyst.As a core member of the Professional Services group, the Senior Business Analyst is entrusted to successfully deliver on execute and complete key deliverables, such as requirements gathering, solutions design, documentation, quality assurance, and knowledge management. This specific role for Senior Business Analyst with strong MS Dynamics knowledge will guide our clients through discovery, define system or functional requirements, co-develop solution designs, and support the quality assurance of software deliveries.Scope & ResponsibilitiesClient Services - Business Analysis & MS Dynamics consultantReviews business requirements in partnership and collaboration with clients and obtains sign-offFacilitates client workshops for end-user training, software/solution delivery walkthroughs, process discovery, and progress updatesLiaises between client and software delivery team as a primary point of contactDesign, implementation, and support of Microsoft Dynamics CRM engagements.Documentation of process, training guides, requirements, solutions, technical specifications, and knowledge articlesWriting specifications, programming, testing, consulting, analysis, data conversion, processing upgrades and providing customer support.Drives the design and conceptualization of new business solution options and manages identified impacts and risks ensuring maximum efficiency.Works closely with the QA and Dev teams to ensure successful project deliverables, including test plan traceability.Ability to explain complex ideas clearly and concisely to many audiences within an organization.Serves as the subject matter expert for the Harris Correction's product lineDesign, evolve and contribute to Harris Correction's knowledge capital.Operations - Project ManagementProactively identify and alert management and/or customers on the potential risk to the timeline and/or project deliverables.Support the management of the progress of tasks and deliverables throughout the project. This includes maintaining project plans and project artifacts.Develops, analyzes, and interprets project plans to support project operations and strategic planning.Conducts project status meetings, distribute status reports to project sponsors/stakeholders, manage expectations, and serve as the primary communication source for the projectValidates feasibility studies and estimatesHuman Capital - LeadershipActively supports the business strategy, plans and values, contributing to achieving a high-performance culture.Acts as a role model for new employees, providing help and support to facilitate early integration and assimilation of their new environment.QualificationsFive years of experience working within an evolving software delivery environmentMinimum of three years of Microsoft Dynamics Software Development Experience.Strong understanding of ERP software and related terminology, functionality, best practices, processes, and business rules.Exceptional verbal and written communication skills, allowing the successful candidate to coach and influence stakeholders at varying levels in an organizationAble to Diagram, Illustrate, or Communicate client requirements to technical staff through software delivery tools (Wireframing, UX/UI, Business Process Mapping, UML)Education in Computer Science, Information Technology, Business or Criminology is an asset.Self-motivated, passionate, empathetic, approachable, willing to learnComfortable presenting to groups of 20+ individualsExperience working with Salesforce, JIRA, Confluence, MS Word, MS Project, and MS ExcelExperience working within the corrections industry is considered an asset.CharacterOpenness to learn, adapt and improvise approachOpen dialogue communicators who are solutions-focusedReliable, Responsible, and RespectfulHumble and Ego-less approach to working with others