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Endpoint Security Specialist ( EDR / Xdr) *Remote Role

Employer
Palo Alto Networks
Location
Washington, DC
Closing date
Oct 3, 2022
Company DescriptionOur MissionAt Palo Alto Networks(R) everything starts and ends with our mission:Being the cybersecurity partner of choice, protecting our digital way of life.We have the vision of a world where each day is safer and more secure than the one before. These aren't easy goals to accomplish - but we're not here for easy. We're here for better. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are.Disruption is at the core of our technology and on our way of work to meet the needs of our employees now and in the future through FLEXWORK, our approach to how we work. We're changing the nature of work from benefits to learning, location to leadership, we've rethought and recreated every aspect of the employee experience at Palo Alto Networks. And because it FLEXes around each individual employee based on their individual choices, employees are empowered to push boundaries and help us all evolve, together.Job DescriptionYour CareerThe Endpoint Security Specialist (Previously referred to as Resident Engineer - newly branded Extended Expertise Consultant) is an integral part of our mission within our Professional Services team. As an Endpoint Security Extended Expertise Consultant/Engineer, you will work on-site with our customer(s) supporting our mission to help them quickly and completely adopt our Cortex XDR End Pointy Platform, leaving them more secure. This is a highly technical, hands-on role and you will develop and maintain expert-level skill sets on our products and solutions deployed within the customer's environment.Your ImpactLearn & understand the customer's business requirements and the threat landscape that is most applicable to their industry's vertical sectorEndpoint protection deployment, operationalization, troubleshooting, training experienceExperience as a Security Incident Responder or SOC analyst/managerFamiliarity with cloud technologies, providers (GCP, AWS, Azure), use-casesQualificationsYour ExperienceEndpoint protection deployment, operationalization, troubleshooting, training experienceExperience as a Security Incident Responder or SOC analyst/managerFamiliarity with cloud technologies, providers (GCP, AWS, Azure), use-casesTime to value - Analyze customer requirements, provide guidance & assistance throughout the customer lifecycle to ensure a quick and successful product deploymentProduct Expert - Act as the product SME, working together with product and engineering teams ensuring our customers and partners get the most out of our productsDrive product adoption - Continuous contact with customers to expand adoption of our product by utilizing new features and developing additional innovative use casesNetworking experience in TCP/IP, OSI Model, troubleshooting, analysisExperience in customer-facing rolesFamiliarity with machine learning and its various applications within cybersecurityFamiliarity with the different enterprise security and IT products, processes, and ecosystemThreat hunting and detection engineering experience of tuning alerts, development of custom BIOCs, and development of correlation rules for new log sourcesExperience with log ingestion and parsing rules for XDRThe ability to develop and maintain scripts in Python or Powershell is a plusFamiliarity with XQL, SQL, or a query scripting languageExperience with SIEM tools, such as SplunkFamiliarity with XDR APIsBasic Linux system administration & troubleshooting experienceAbility to work under pressure and prioritize tasks accordinglyThe Cortex XDR EE is a remote role that can sit anywhere in the USA or Canada.Additional InformationThe TeamOur professional services team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients post-sale. Our dedication to our customers doesn't stop once they sign - it evolves.As threats and technology evolve, we stay in step to accomplish our mission. You'll be involved in implementing new products, transitioning from old products to new, and will fix integrations and critical issues as they are raised. But you don't wait for them to be raised, you'll seek them out, too. We fix and identify technical problems, with a pointed focus of providing the best customer support in the industry.Our CommitmentWe're trailblazers that dream big, take risks, and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together.Palo Alto Networks is evolving and changing the nature of work to meet the needs of our employees now and in the future through FLEXWORK, our approach to how we work. From benefits to learning, location to leadership, we've rethought and recreated every aspect of the employee experience at Palo Alto Networks. And because it FLEXes around each individual employee based on their individual choices, employees are empowered to push boundaries and help us all evolve, together.We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.Covid-19 Vaccination Information for Palo Alto Networks JobsVaccine requirements and disclosure obligations vary by country.Unless applicable law requires otherwise, you must be vaccinated for COVID or qualify for a reasonable accommodation if:The job requires accessing a company worksiteThe job requires in-person customer contact and the customer has implemented such requirementsYou choose to access a Palo Alto Networks worksiteIf you have questions about the vaccine requirements of this particular position based on your location or job requirements, please inquire with the recruiter.

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