Lead Business Systems Analyst
Job ID: 103736 Area of Interest: Information Technology Location: Linthicum,MD USHours of Work: M-F, 9a-5p Job Facility: University of Maryland Medical System Employment Type: Full Time Shift: DAYWhat You Will Do: General Summary Under limited supervision of the Payroll Systems Manager, the Lead Business Systems Analyst will work closely with the Payroll Department and UMMS system entities to ensure highly effective and consistent use of the Kronos timekeeping and Infor Lawson ERP applications. This individual is responsible for understanding and analyzing user requirements and developing and modifying business applications and reports in a dynamic healthcare environment. As a subject matter expert, coordinates with the Human Resources Information Systems (HRIS), Financial Reporting (FIN) and Information Technology (IT) departments on various strategic initiatives and production support requirements. Assists Payroll department staff in analyzing and resolving production issues. Principal Responsibilities and Tasks The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified. Provides complex application support and guidance to end users. Analyzes complex results, proposes solutions and/or recommendations in addition to building, configuring and/or modifying applications using existing application tools. Prepares written documentation of various types, including application documentation, analytical reports, functional specifications, training manuals, status reports, etc. for Payroll department staff and end-users. As a subject matter expert, participates in strategic project initiatives, supporting all project life cycle phases including fit/gap analysis, product design, build, test, implementation and stabilization. Supports the Payroll Systems Manager providing day-to-day direction and support to Payroll Business Systems Analyst I staff. Maintains documentation of timekeeping and payroll system relationships and dependencies, system maintenance policies and procedures, and security policy and procedures. Maintains Kronos system pay practice/work rule configuration and Infor Lawson pay codes, deduction codes and tax codes to ensure compliance with UMMS policy, FLSA and Federal and State regulatory requirements. Understands the intricate inter-functionality of the organization's ERP systems. Trains new users on appropriate and efficient use of the timekeeping and payroll system as needed. Conducts periodic training sessions to update users on system features. Develops and maintains technical guides which inform and educate staff as to appropriate use of the ERP systems. Supports various production initiatives, including but not limited to year-end activities, tax payments and filings, system tax updates, new regulatory requirements and new pay practice requests from UMMS entities. Bears primary responsibility for production support to the Payroll department, including trouble-shooting, analysis and resolution of Payroll department-related production issues. Conducts periodic audits of payroll and timekeeping systems configuration and transactions to ensure compliance with UMMS policies and regulatory requirements. Designs and creates queries, reports and dashboards to the support operational needs and audit requirements of end-users. Maintains documentation of timekeeping and payroll system relationships and dependencies, system maintenance policies and procedures, and security policy and procedures. What You Need to Be Successful: Education, Experience, Knowledge, Skills and Abilities Bachelor's Degree in applicable field or an equivalent combination of education and experience required. Five -seven years of experience in HR/Payroll information applications including end-user support, report development, system analysis for fit to business needs, and ad-hoc analysis and auditing of system data via database tools like MS access and similar tools. Knowledge and experience in all project life cycle phases, including fit/gap analysis, product design, build, test, implementation and stabilization a plus. Experience working in a healthcare environment is preferred. At least one year performing application and/or programming analysis, or equivalent, such as business analysis, is preferred. Kronos timekeeping and/or Infor Lawson system experience preferred. Advanced experience using MS Office products. Strong analytical and problem solving skills are required. Excellent oral and written communication skills are required. Strong interpersonal skills and the ability to communicate effectively with different levels of management are required. Effective collaboration skills are required, including ability to work alongside other departments in the organization toward a common goal despite differing perspectives on individual success. Demonstrated ability to perform detailed tasks with a high degree of accuracy is required. Willingness to do whatever it takes to meet time-sensitive objectives is required. We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.