Description Customer Service Representative Openings!Robert Half has an excellent career opportunity for an articulate, highly-skilled Customer Service Representative. Do you enjoy forming new relationships every day? This may be a great fit for your next career move. This position will operate in a fast-paced and dynamic environment. This Customer Service Representative opportunity is located in Ashland, Virginia, and is a short-term contract / temporary to hire engagement.Your responsibilities- Handle incoming telephone calls- Field and send out send written business correspondence- Contribute accurate, friendly customer service in a timely fashion- Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers Requirements - Critical thinking, problem solving, ability to work independently- Comfort in pursuing resolutions to complicated customer inquiries using complex research methods- Basic knowledge in computer software programs and office equipment- Great written, verbal, and interpersonal skills- Customer service and office administrative skills- Demonstrated ability to interact effectively with internal and external partners and clients/customers- Proficiency with Microsoft Office required- 2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred - Foundational knowledge of Customer Relationship Management (CRM) systems, eg ACT!, Illustrator, Highrise, and Insightly- Positive attitude and an engaging businesslike approach- Comprehensive knowledge of customer service- Expertise in export customer service- Data entry experienceIf you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today! -Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.Questions? Call your local office at 1.888.490.4154. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for US job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information. (C) 2022 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/terms-of-use) .