Customer Service Representative

Employer
Robert Half Office Team
Location
Vienna, VA
Posted
Sep 30, 2022
Closes
Oct 05, 2022
Ref
669175414
Function
Customer Service
Industry
Other
Hours
Full Time
Description Are you looking for work via Robert Half? You might be interested in this Customer Service Representative position in a dynamic, rapidly-changing call center. If you are articulate and highly-skilled, you might be the Customer Service Representative we are looking for to build solid customer relationships. If you're looking for work in Vienna, Virginia and can work a short-term contract position, this could be the Customer Service Representative opportunity for you!What you get to do every single day- May support business development and client referral goals by actively cross-selling and referring customers- Give exceptional customer service in a timely fashion- Organize and route incoming telephone calls- Retrieve and oversee the sending of written business communications-Heavy Data entry and reviewing IRS Forms Requirements - Bilingual is a plus-Degree in Finance is a plus for this role -Must have own laptop-Demonstrated experience performing extensive research to resolve complex customer inquiries- Solid understanding of Customer Relationship Management (CRM) systems, eg ACT!, Illustrator, Highrise, and Insightly- Ability to navigate multiple computer systems and applications- Enthusiastic attitude and an engaging businesslike approach- Strong communication and social skills- 1+ years of past relevant experience- Comfort and confidence when interacting with internal and external partners and clients/customers- Experience with Microsoft Office required- Excellent customer service and office administrative skills- Strong problem solving and analytical skills- Comprehensive knowledge of customer serviceIf you derive professional and personal satisfaction from the expert application of customer service on a case-by-case basis, we want to hear from you. Apply today!-Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.Questions? Call your local office at 1.888.490.4154. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for US job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information. (C) 2022 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/terms-of-use) .

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