Open Enrollment Specialist

Robert Half Office Team
Baltimore, MD
Sep 30, 2022
Oct 05, 2022
Accountant, IT
Full Time
Description If you're looking for work as a Customer Service Representative, this position via Robert Half in the Local Government field, situated in a dynamic, rapidly-changing call center, might be for you! Customer Service Representatives who love building solid customer relationships will be interested in this position, if they are articulate and highly skilled. This short-term contract / temporary Customer Service Representative position in Baltimore, Maryland could be perfect for you!Key responsibilities- Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers- Manage and place incoming telephone calls- Manage the fielding and sending of important written business correspondence- Offer friendly, accurate customer service in a timely fashion Requirements - Less than one year of experience required- Excellent problem-solving skills- Strong customer service and office administrative skills - Knowledge of Customer Relationship Management (CRM) systems, eg ACT!, Illustrator, Highrise, and Insightly- Upbeat, positive attitude and an approach to work rooted in professionalism- No stranger to performing extensive research to resolve complex customer inquiries- Open Enrollment experience desired- Assist Customers experience preferred- Strong computer skills including customer database systems- Comfort and confidence when interacting with internal and external partners and clients/customers- Proficiency with Microsoft Office applications- Excellent verbal, written, and social skillsIf you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today! -Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - even on the go. Download the Robert Half app ( and get 1-tap apply, instant notifications for AI-matched jobs, and more.Questions? Call your local office at 1.888.490.4154. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for US job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit for more information. (C) 2022 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .

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