HR Benefits Assistant

Robert Half Office Team
Baltimore, MD
Sep 30, 2022
Oct 05, 2022
Human Resources
Full Time
Description Customer Service Representatives will be interested in Robert Half's new position if they love building solid customer relationships and want to work in the growing Local Government industry. This Customer Service Representative position is an excellent career opportunity for someone who is articulate and highly-skilled. If you're looking for work in Baltimore, Maryland and can work a short-term contract / temporary position, this could be the Customer Service Representative opportunity for you! This position is located in a dynamic, rapidly-changing call center.Your responsibilities- Manage incoming telephone calls- You will likely support business development and client referral goals by actively cross-selling and referring customers- Field and send out send written business correspondence- Give exceptional customer service in a timely fashion Requirements - Less than one year of experience preferred- Excellent oral and written communication skills- Experience with Microsoft Office required- Comfort in pursuing resolutions to complicated customer inquiries using complex research methods - Proven knowledge of Customer Relationship Management (CRM) systems, eg ACT!, Illustrator, Highrise, and Insightly- Comfort and confidence when interacting with internal and external partners and clients/customers- Supportive, positive attitude with a professional demeanour applied to all tasks- Open Enrollment experience desired- Expertise in Assist Customers- Proficiency in Call Center Customer Service- Proficient with computers and technology platforms- Critical thinking, problem solving, ability to work independently- Customer service and office administrative skillsWe are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today -Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - even on the go. Download the Robert Half app ( and get 1-tap apply, instant notifications for AI-matched jobs, and more.Questions? Call your local office at 1.888.490.4154. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for US job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit for more information. (C) 2022 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .

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