Manassas, VA
Oct 01, 2022
Oct 08, 2022
Full Time
Power up your career by joining our team at Northern Virginia Electric Cooperative!We are currently looking for a Cashier/Receptionist to receive and process payments on customer accounts, as required. This position will also meet and greet customers and NOVEC visitors. This position will be for our Manassas, Virginia location and the normal work hours will be Monday through Friday from 8:00 am to 5:00 pm.Essential Job Functions will include, but are not limited to, the following:Handle all money transactions received through walk in customers, mail and employees. Balance cash drawer and report any discrepancies to supervisor. Collect and compile accounting reports for funds collected and make daily deposits to bank. Collections to include scheduling service orders, assisting field service technicians and the Customer Service Center as needed. Analyze accounts and schedule service orders for returned checks. Provide monthly statistical information on Field Service Technicians to the Supervisor, Field Services. Greet customers and visitors and ensure appropriate level of service is provided according to their needs. Review and interpret data from to determine action needed when posting payments. Utilize MS Office products to manage inquiries received from the Customer Care Center and to prepare payment information reports. . Research and resolve rejected payment issues for Lockbox, Checkfree, Online Resources, Metavante and ACH payments. Interact with customers in a professional manner and provide accurate and clear information.Education and Experience: High School Diploma or GED required. Additional training/education in general accounting preferred. One (1) year of experience in a customer-service oriented position is required.Knowledge, Skills and Abilities Required: Ability to utilize mathematical and deductive reasoning.A high level of accuracy and ability in balancing a cash drawer and report preparation.Ability to effectively and efficiently communicate and interpret information to internal and external customers. Ability to consistent demonstrate and apply strong ethical values and actions. If you're ready to take the next step towards advancing your career, apply today! NOVEC is an equal opportunity employer and participates in E-Verify. We do not provide sponsorship for this position.

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