Vet Receptionist / Client Service Rep

House Paws Animal Hospital Round Hill
Round Hill, VA
Sep 22, 2022
Oct 05, 2022
Full Time
House Paws is currently hiring for a part-time or full-time Vet Receptionist / Client Service Rep to greet and assist our clients in the Round Hill, VA area. This front desk office position earns a competitive wage of $15 - $20/hr, based on experience.In addition to competitive pay and our supportive culture, we offer our Vet Receptionists / Client Service Reps the following benefits:Health, dental, and vision insurancePaid time off (PTO)401k6 paid holidays per yearEmployee discounts on pet food, supplements, and veterinary careSo, now that you've learned the who, what, where, and why, you may be wondering HOW? It's easy! If you are interested in this front desk position, just fill out our initial mobile-friendly online application. We hope to meet you soon!DAY-TO-DAYThis front desk office job has a schedule of Monday - Friday, part-time/full-time with no weekends and flexibility as to hours and day.As a Vet Receptionist / Client Service Rep, you are the friendly face of our clinic! You love animals and people, and you genuinely enjoy forming relationships with our clients and their pets. You warmly greet people by name as you competently schedule appointments, respond to inquiries, and process payment transactions. When conducting phone calls, you communicate clearly and tactfully. Your customer service background serves you well as you assist clients who are worried about their sick or injured pets. With a calm and empathetic demeanor, you skillfully put others at ease and diffuse tense situations.Thanks to your keen organizational abilities, our office runs seamlessly. Detail-oriented and efficient, you perform data entry tasks, create invoices, and prepare patient files. You take accountability for client correspondence, including procedure reminders and thank you cards. Staff members appreciate your positive, flexible nature and your willingness to learn new things, including veterinary terminology. You enjoy interacting with our clients and pet patients each day, and you feel great knowing that you play an important role in the success of our practice!ABOUT HOUSE PAWSIn 1994, Leah R. Knode, VMD, had the innovative idea to provide in-home veterinary care for skittish pets. More than 25 years later, we still offer mobile pet care in addition to services at multiple clinics across Northern Virginia. We want every animal to live a happy and healthy life, which is why we take a comprehensive approach to preventative medicine and provide holistic wellness solutions. Whether the patient is a cat, horse, or goat, we can handle complex medical conditions and surgical cases. Our staff is committed to providing a stress-free experience for our clients and their pet companions, and our passion for animals shows in everything we do!We couldn't offer such high-quality, compassionate care without the support and drive of our motivated team. Dedicated to serving the best interest of animals and clients, our employees are the heart of our business. We believe that we provide better pet care when we care for each other, which is why we offer a good work-life balance with lots of flexibility and weekends off. We hope you'll join our House Paws family!OUR IDEAL VET RECEPTIONIST / CLIENT SERVICE REPTeam player - works well with othersDetail-oriented - pays close attention to detail with strong analytical skillsFriendly - provides outstanding customer service that is always respectfulEager to learn - enthusiastic about learning new skills and informationIf this sounds like you, keep reading about this front desk office position!REQUIREMENTSHigh school diploma OR equivalentExperience working in an office as a receptionist or customer service agentProficiency with computers, including the use of email, instant messaging, and Microsoft WordAbility to typeWillingness to be exposed to irritants that accompany animal care, including odors and loud noisesA college education is preferred but not required. Experience working in a vet clinic would be a plus, but we can train you in veterinary-specific knowledge! If you meet the above requirements, we need your front desk skills. Apply today to join our team as a Vet Receptionist / Client Service Rep!Location: 20141

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