SummaryMarine Corps Community Services (MCCS) is looking for the best and brightest to join our Team!MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively.Learn more about this agencyHelpOverviewAccepting applicationsOpen & closing dates09/09/2022 to 09/25/2022Salary$38,000 - $41,000 per yearPay scale & gradeNF 03HelpLocation1 vacancy in the following location:Quantico, VA1 vacancyTelework eligibleNoTravel Required25% or less - VariesRelocation expenses reimbursedNoAppointment typePermanent -Work scheduleFull-time -ServiceCompetitivePromotion potentialNAJob family (Series)1702 Education And Training TechnicianSupervisory statusNoSecurity clearanceNot RequiredDrug testNoAnnouncement number58788Control number676569800HelpThis job is open toThe publicU.S. Citizens, Nationals or those who owe allegiance to the US Clarification from the agencyOpen to PublicHelpDutiesThe incumbent will provide implementation and execution of technology (ie software, social media, and tech tools) into P activities(workshops, seminars, events) as well as manage digital information tools such as SharePoint and databases. Coordinates and performs a wide variety of technical, logistical and classroom assistance in support of the Personal and Professional Development (P) programs.Assists in the technical production and execution of P workshops, seminars, and classes. Supports registration of students; assists training instructors with technical preparation for classes and during training to include aiding students with course work and troubleshooting; coordinates logistics for hosting P events.Coordinates with P staff to schedule all P workshops, seminars, classes, and events.Assists in collecting employment fair data from participating employers.Administers policies and procedures, responds to inquiries regarding P services, and refers customer/client requests for warm handovers.Collects and maintains data to support higher headquarters reports.Collects, compiles and organizes information and data to respond to data calls. Manages the P SharePoint site, the P scheduling tool, and P resource data bases, and other digital information tools to ensure quality, relevance and accuracy of content. Facilitates methods for automating reports and incorporating technology into P services.Trains P staff on the use of technology.Responsible for the inventory and maintenance of P technical assets. Provides World Class Customer Service with an emphasis on courtesy.Assists customers and communicates positively in a friendly manner.Acknowledges customers, smiles and makes eye contact.Asks questions to determine, verify and solve problems.Checks for satisfaction on the quality of goods and services.Takes action to solve problems quickly.Alerts the higher level supervisor or proper point of contact for help when problems arise.Adheres to safety regulations and standards.Uses required safety equipment, and observes safe work procedures.Promptly reports any observed workplace hazards, and any injury, occupational illness, and/or property damage resulting from workplace mishaps to the immediate supervisor.Adheres to established standards of actively supporting the principles of the EEO program and prevention of sexual harassment.Performs other related duties as required. HelpRequirementsConditions of EmploymentSee Duties and QualificationsEVALUATIONS:QualificationsBachelor's Degree in a related field appropriate to work of the position, OR an appropriate combination of education and experience that demonstrates possession of knowledge and skill equivalent to that gained in the above, OR three years of practical experience that demonstrates that the applicant has acquired the knowledge, skills, and abilities equivalent to that gained in the above.Ability to organize and coordinate multiple high visibility projects simultaneously.Skill to prepare documentation and presentations in proper format in accordance with naval correspondence and rules of grammar and punctuation.Ability to operate a personal computer, and associated peripheral equipment and software.Knowledge of a variety of support functions such as implementing and utilizing technology to execute services, gathering and reporting statistical data, providing input on support budgets, maintaining stock of office supplies.Skill to deal with employees at various levels in the organization and to represent the division to customers external to the organization. Additional informationGENERAL INFORMATION: Applicants are assured of equal consideration regardless of race, age, color, religion, national origin, gender, GINA, political affiliation, membership or non-membership in an employee organization, marital status, physical handicap which has no bearing on the ability to perform the duties of the position. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis.It is Department of Navy (DON) policy to provide a workplace free of discrimination and retaliation. The DON No Fear Act policy link is provided for your review: https://www.donhr.navy.mil/NoFearAct.asp. As part of the employment process, Human Resources Division may obtain a Criminal Record Check and/or an Investigative Consumer Report. Employment is contingent upon the successful completion of a National Agency Check and Inquiries (NACI). For all positions requiring access to firearms or ammunition, the Federal Government is prohibited from employing individuals in these positions who have ever been convicted of a misdemeanor crime of domestic violence, or a felony crime of domestic violence adjudged on or after 27 November 2002. Selectees for such positions must submit a completed DD Form 2760, Qualification to Possess Firearms or Ammunition, before a final job offer can be made.CONDITION OF EMPLOYMENT: Per EO 14043, selectee(s) must be fully vaccinated for COVID-19 by 11/22/2021 or date of employment (which ever comes later) except in limited circumstances where an exception is approved due to a disability or sincerely held religious beliefs. Direct Deposit of total NET pay is mandatory as a condition of employment for all appointments to positions within MCCS.Required Documents:*Education/certification certificate(s), if applicable.*If prior military, DD214 Member CopyThis activity is a Drug-free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Marines, sailors, and their family members have a right to a reliable and productive Federal workforce.Involuntarily separated members of the armed forces and eligible family members applying through the Transition Assistance Program must submit a written request/statement (may be obtained from the MCCS Human Resources Office) and present ID card with "TA" stamped in red on front of card.INDIVIDUALS SELECTED FROM THIS ANNOUNCEMENT MAY BE CHANGED TO PART-TIME OR FULL-TIME AT MANAGEMENT'S DISCRETION WITHOUT FURTHER COMPETITION.ALL ONLINE APPLICATIONS MUST BE RECEIVED BY 1159PM EASTERN TIME (ET) ON THE CLOSING DATE LISTED IN THE JOB POSTING.Read moreHelpA career with the US government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.The Federal government offers a number of exceptional benefits to its employees. Benefits you get to enjoy while working at MCCS include but are not limited to:*Stability of Federal Civilian Service*People with passion for doing work that matters*Quality of Work Life Balance*Competitive Pay*Comprehensive Benefit Packages*Marine Corps Exchange and Base Facility PrivilegesReview our benefitsEligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.How You Will Be EvaluatedYou will be evaluated for this job based on how well you meet the qualifications above.Your application/resume and supporting documentation will be used to determine whether you meet the job qualifications listed on this announcement. This vacancy will be filled by the best qualified applicant as determined by the selecting official.HelpA career with the US government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.The Federal government offers a number of exceptional benefits to its employees. Benefits you get to enjoy while working at MCCS include but are not limited to:*Stability of Federal Civilian Service*People with passion for doing work that matters*Quality of Work Life Balance*Competitive Pay*Comprehensive Benefit Packages*Marine Corps Exchange and Base Facility PrivilegesReview our benefitsEligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.Varies - Review "OTHER INFORMATION"If you are relying on your education to meet qualification requirements:Education must be accredited by an accrediting institution recognized by the US Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees fromschools accredited by accrediting institutions recognized by the US Department of Education.Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.