General Manager Historic Inn | 160k-190k, Bonus, Relocation, Benefits | Illinois

Marvin Love and Associates
Washington, DC
Sep 19, 2022
Oct 03, 2022
Full Time
We are looking for an experienced Hotel Manager to oversee the daily operations of our hotel as well as provide strategic direction. It is important for the hotel manager to be involved in all aspects of the hotel operations. You will be just as responsible for dealing with complaints as for strategizing and preparing reports. You will be a key person of reference for employees and clients as well as external vendors. The hotel manager must be able to guide the employees to work as a well-functioning team. Therefore, the ideal candidate will be a team player and an effective leader, able to set examples and foster a climate of cooperation. The goal is to enhance customer dedication and expand our clientele by strengthening our hotel's reputation. Located just 40 minutes from Chicago, This property serves as a luxurious getaway for those looking to escape the hustle of the city at nights or over the weekends. Some of the winter wonderland highlights include curling up by the continuously cracking fireplace with handmade treats such as warm chocolate chip cookies and DIY gin-and-tonic kits. Really looking for an Innkeeper. Someone who values luxury and experience for guests. We need someone with a heavy F background. This property is seriously a wonderful hotel and such a big part of the community.57 rooms, 3 outlets, small banquet space.Responsibilities Supervise work at all levels (receptionists, kitchen staff, maids, office employees etc.) and set clear objectives Plan activities and allocate responsibilities to achieve the most efficient operating model Manage budgets/expenses, analyze and interpret financial information and monitor sales and profits Develop and implement an intuitive and efficient marketing strategy to promote the hotel's services Deal with maintenance issues, shortages in staff or equipment, renovations etc. Collaborate with external parties such as suppliers, travel agencies, event/conference planners etc. Communicate with customers when appropriate (welcome them in the facilities, address their complaints, find solutions to problems, offer information etc.) Inspect facilities regularly and enforce strict compliance with health and safety standards Requirements Proven experience as Hotel Manager with 5 Star Rated Forbes Property Fluency in English; knowledge of other languages is a plus Understanding of all hotel management best practices and relevant laws and guidelines Working knowledge of MS Office; knowledge of hotel management software (PMS) is an advantage Excellent customer service skills as well as a business mindset Demonstrable aptitude in decision-making and problem-solving Reliable with an ability to multi-task and work well under pressure Outstanding leadership skills and a great attention to detail Degree in Business Administration, Hotel/Hospitality Management or relevant field Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Short Term & Long Term Disability Training & Development Work From Home Wellness Resources Stock Option Plan