Finance Clerk - Biller (12 hours per week)
Finance Clerk - Biller (12 hours per week)Requisition #: 588043Location: Johns Hopkins Regional Physicians,McLean,VA Category: Clerical and Administrative SupportWork Shift: Day ShiftWork Week: Casual (less than 20)Weekend Work Required: YesDate Posted: Sept. 21, 2022Join an amazing global healthcare organization! Excellent compensation package!Awesome benefitsRequisition #: 588043Location: 172 Linden Drive, Winchester, VA 22601Shift: Casual Time (less than 20 hours) Day Shift; 10:00am - 5:00pm; weekend work required on Saturday and SundayNon-Exempt; Pay Grade: E1Position Summary: We are looking for a competent Collection Specialist to contact clients and collect outstanding payments. You will strike a balance between maintaining trustful relationships and ensuring timely payments.Our Collection Specialist should exhibit professionalism and trustworthiness. You should have excellent communication and negotiation skills, as well as an ability to work independently. Essential functions include:*Monitor accounts to identify outstanding debts*Investigate historical data for each debt or bill*Find and contact clients to ask about their overdue payments*Take actions to encourage timely debt payments*Process payments and refunds*Resolve billing and customer credit issues*Update account status records and collection efforts*Report on collection activity and accounts receivable statusEducation: High School Diploma or equivalent. Associates/Bachelors preferred.Licensure/Certification: N/ARequired Work Experience: 3-5 years of experience in collections preferred. Knowledge, Skills and Abilities:*Knowledge of billing procedures and collection techniques (eg skip tracing)*Familiarity with laws related to debt collection (eg FDCPA)*Working knowledge of MS Office and databases*Comfortable working with targets*Patience and ability to manage stress*Excellent communication skills (written and oral)*Skilled in negotiation*Problem-solving skills Johns Hopkins Health System and its affiliates are an Equal Opportunity / Affirmative Action employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.Johns Hopkins Health System and its affiliates are drug-free workplace employers.We are committed to providing a healthy and safe environment for our patients, visitors and staff members. The Johns Hopkins Hospital has a tobacco-free at work policy. Employees must refrain from using any tobacco products during their work shifts - including while at lunch or on breaks, and whether they are on or off campus.