Help Desk Technician

General Dynamics Information Technology, Inc.
Annapolis, MD
Sep 26, 2022
Oct 03, 2022
Full Time
Type of Requisition:RegularClearance Level Must Currently Possess:Top Secret/SCIClearance Level Must Be Able to Obtain:Top Secret SCI + PolygraphSuitability:PolygraphPublic Trust/Other Required:Job Family:Help DeskJob Description:Installs, modifies, and repairs computer hardware and software both in person and using remote access toolsProvides end-user software and hardware troubleshootingApplies basic diagnostic techniques to identify problems, investigate causes, and recommend solutionsAssists in the administration of e-mail, Microsoft office, etc.Provides remote support access through desktop mirroring and other remote access applications for worldwide sitesMaintains current knowledge of relevant technology as assignedEDUCATION AND EXPERIENCE: HS/GED, 0+ years of experienceSecurity+CE required to start on the programScheduled Weekly Hours:40Travel Required:NoneTelecommuting Options:OnsiteWork Location:USA MD Annapolis JunctionAdditional Work Locations:COVID-19 Vaccination: GDIT does not have a vaccination mandate applicable to all employees. To protect the health and safety of its employees and to comply with customer requirements, however, GDIT may require employees in certain positions to be fully vaccinated against COVID-19. Vaccination requirements will depend on the status of the federal contractor mandate and customer site requirements.We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.