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Knowledge Management Specialist

Employer
Cherokee Nation Businesses, LLC
Location
Washington, DC
Closing date
Oct 5, 2022
Join the team who values your skills and expertise. Cherokee Nation System Solutions (CNSS) helps federal agencies improve productivity and find innovative solutions. Taking a personalized approach, CNSS offers a complete line of innovative services and consulting to government agencies, including call center, application modernization, data utilization, advanced analytics and IT infrastructure. Your valuable skills can help us give customers the support they deserve and the quality they expect from our team - a team of experts, like you. Cherokee Nation System Solutions is part of Cherokee Federal - a team of tribally owned federal contracting companies focused on building solutions, solving complex challenges, and serving the nation's mission around the globe for more than 60 federal clients. For more information, visit cherokee-federal.com . Knowledge Management (KM) Specialist Secret Clearance required The Knowledge Management Specialist serves on the Performance Monitoring, Reporting, and Data (PMRD) team in the Bureau of Foreign Assistance (F) and serves as the coordinator for analytical and MEL information across the GFA countries and other stakeholders. ESSENTIAL DUTIES AND RESPONSIBILITIES The Knowledge Management Specialist serves on the Performance Monitoring, Reporting and Data (PMRD) team in the Bureau of Foreign Assistance (F). The position will serve as the coordinator of central repository for analytical and MEL information from the strategy, country/region, and activity levels across the GFA countries as well as the Secretariat and other stakeholders. The incumbent is responsible for policies, guidance, technical assistance, IT systems, training, and communication associated with knowledge management and sharing in support of GFA implementation to inform decision-making. The incumbent employee may assist with all facets of the GFA MEL Unit's work, but will have primary responsibility for the knowledge management processes, including but not limited to establishing business requirements and user stories for a knowledge management platform and then serving as the program manager for any future system development requirements and functionality. Work closely with GFA MEL Unit and the broader GFA Secretariat, mission staff, and external stakeholders to develop system requirements for a GFA Knowledge management (KM) platform, and work with the relevant CIO and IRM colleagues to ensure system and policy compatibility as necessary. Draft for program approval all guidance materials for the GFA KM processes and platforms, including system instructions and conveying the purpose and use of GFA data to stakeholders across the USG domestically and in the field. Draft for program approval and provide in-person and webinar-based training on GFA KM processes and platforms. Provide in-person support via TDY to mission staff overseas to assist them in sound KM practices and/or use of GFA KM processes and platforms. Provide customer service to missions and bureaus as they follow GFA KM guidance and/or use GFA KM processes and platforms. To the extent possible, streamline GFA data collection efforts and processes while ensuring needs are met across various USG Agencies/Bureaus. EDUCATON AND EXPERIENCE Bachelor's Degree in related field; Master's Degree preferred. At least 5 years of recent experience with monitoring, evaluation, and learning of international assistance projects. At least 5 years of recent experience with information systems, databases, project management software, and statistical software. KNOWLEDGE, SKILLS, and ABILITIES Experience in monitoring, evaluation, and learning Knowledge of international relations. Knowledge of USG foreign policy and familiarity with Department of State and/or USAID. Knowledge of USG foreign assistance programs and institutions and familiarity with the federal budget process. Ability to analyze data and present it in a concise understandable format Ability to work independently and to interact effectively with colleagues at many levels of multiple bureaucracies. Ability to build consensus among and resolve differences between parties with different interests and perspectives. Skills in oral and written communication to prepare recommendations and reports, provide guidance, solicit information, and propose solutions. Develop spreadsheets and databases. Proven ability to work as a team through building strong relationships with support staff, peers, and senior leaders Significant experience with information systems, databases, project management software, and statistical software. Proven ability to establish knowledge management practices, platforms, capture, and dissemination. Sound data literacy and data visualization skills. Ability to communicate logically and with clarity to managers, peers, and customers. Technical writing skills to produce clear guidance and communication with a broad range of stakeholders including interagency partners at the State Department (domestic based and Embassy personnel in GFA countries), USAID, DOD, high-level government leaders, Congressional stakeholders, academia, and the general public Ability to "manage up" by understanding which issues can be resolved by the incumbent of the position and which issues need to be elevated to the PMR Branch Chief for resolution. Capacity for proposing solutions to challenges and executing those solutions from beginning to end in consultation with PMR Branch Chief. Ability to establish and maintain working relationships across multiple departments and agencies. Proven ability to establish knowledge management practices, platforms, capture, and dissemination. Demonstrated expertise in data analysis and data visualization. Strong project management experience Experiencing working with the US government or on US-government funded projects. Demonstrated ability to effectively multi-task and meet deadlines in a high-performance team environment. High proficiency with Microsoft Word, Excel, PowerPoint, SharePoint, and Outlook. Strong interpersonal skills and demonstrated ability to be a team player. Active Secret clearance is required. WORK ENVIRONMENT A climate-controlled office environment. Pursuant to US Presidential Executive Order 14042, Cherokee Federal is now requiring that all employees be fully vaccinated for COVID-19 by December 8th and going forward. Prospective employees will fall under this requirement and proof of vaccination will be required for on-boarding, should you be selected. Limited exemptions for religious or medical reasons will be considered. TEMPORARY NOTE: On Tuesday, Dec. 7, a federal judge issued an injunction blocking President Joe Biden's COVID-19 vaccine mandate for federal contractors (EO 14042). Cherokee Federal is monitoring the court case and awaiting a final ruling. As a result of the injunction, Cherokee Federal is halting the enforcement of the mandate, however, if the injunction is lifted and the mandate remains, Cherokee Federal must reenact its vaccine requirement. ABOUT THE TEAM Cherokee Federal is a division of Cherokee Nation Businesses, the economic engine of Cherokee Nation, the largest Native American tribe in the US As a trusted partner, the Cherokee Federal team of companies manages nearly 2,000 projects of all sizes across the construction, engineering and manufacturing and mission solutions portfolios - ranging from advanced data analytics and telehealth to cybersecurity, cloud and logistics. Since 2012, our team of companies has won $6 billion in government contracts and completed more than 5,300 federal missions. Our 3,600+ employees work in 20+ countries, 50 states and 2 US territories. Why Cherokee Federal? Visit cherokee-federal.com to learn why you should join our team! Applicants selected will be subject to a US Government security investigation and must meet eligibility requirements for access to classified information. We are an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment and we prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status or for inquiring about, discussing, or disclosing compensation.. If you'd like more information about your EEO rights as an applicant under the law, please copy and paste the links to the following two sites: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf and https://www.dol.gov/ofccp/regs/compliance/posters/pdf/ofccp_eeo_supplement_final_jrf_qa_508c.pdf If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may e-mail CNB.Compliance@cn-bus.com for assistance. This email address is for accommodation requests only and cannot be used to inquire about the application process or status. Please do not send email request pertaining to recruiting as this email box is not for resumes or follow up on job applications. For Pay Transparency Non Discrimination provision, please copy and paste the following link: https://www.dol.gov/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf We maintain an Affirmative Action Plan for proactively seeking employment and advancement for qualified protected veterans and individuals with disabilities. Upon request, we will schedule time Tuesdays - Thursdays from 10:00am - 2:00pm CST to make applicable Affirmative Action Plans accessible. Please submit a written request with the email subject line: 2021 Request to View Affirmative Action Plan to the Compliance Administrator at CNB.Compliance@cn-bus.com . Please do not send email for job application follow-up or staffing advertisement/request pertaining to recruiting as this email box is not for resumes or job applications.#CNSS LI-FT1 #CherokeeFederal

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