Program Manager

Veterans Benefits Administration
Washington, DC
Sep 29, 2022
Oct 03, 2022
Full Time
SummaryThis position is in the Medical Disability Examination Office (MDEO) program Office.The Assistant Director, Training Staff reports directly to the Deputy Executive of MDEO.Supervises the staff and leading program management, coordination, and assessment of the vendor examiner training program in support of the VBA medical disability examinations contract.The incumbent will serve as the program director responsible for developing and coordinating new or modified training curricula for MDEO.Learn more about this agencyHelpOverviewAccepting applicationsOpen & closing dates09/26/2022 to 09/30/2022This job will close when we have received 50 applications which may be sooner than the closing date. Learn moreSalary$112,890 - $146,757 per yearSalary shown is the basic pay WITHOUT locality pay.Locality pay WILL BE added to the salary based on the duty location.Pay scale & gradeGS 15HelpLocations1 vacancy in the following locations:Washington, DCNashville, TNRemote jobNoTelework eligibleYes-as determined by the agency policy.Travel RequiredOccasional travel - You may be expected to travel for this position.Relocation expenses reimbursedYes-You may qualify for reimbursement of relocation expenses in accordance with agency policy.Appointment typePermanent -Work scheduleFull-time -ServiceCompetitivePromotion potentialNoneJob family (Series)0340 Program ManagementSupervisory statusYesSecurity clearanceOtherDrug testNoPosition sensitivity and riskNCS/High RiskTrust determination processSuitability/FitnessAnnouncement number101MDEO-22-MG-11665238-NBUControl number679616300HelpThis job is open toCareer transition (CTAP, ICTAP, RPL)Federal employees who meet the definition of a "surplus" or "displaced" employee.Internal to an agencyCurrent federal employees of this agency.Clarification from the agencyThis vacancy is open ONLY to Veterans Benefit Administration (VBA) and Career Transition Assistance Plan (CTAP) eligible.HelpDutiesMAJOR DUTIES Directs and leads subordinate supervisors, who have direct oversight of training teams, who collaborate with internal and external stakeholders.Ensures the training curricula is accurate and up to date. Ensures that reports generated by the staff are accurate, routinely generated and made available to the appropriate users.Maintains records and documentation of training curricula and contract related activities to facilitate oversight. Ensures continued enhancements or changes to the training curricula, and that requisite contract modifications are processed and recorded.Develops and maintains routine communication with various offices in all elements of the Department responsible for training development and contract administration.Develops and maintains routine communication with appropriate regional office staff to obtain comments and general information regarding development.Serves as the focal point with other offices (eg, VBA Office of Field Operations, Office of Policy and Oversight, for all significant projects and/or issues concerning internal and external contract training, which may result in the development of proposed legislation or Executive Orders or the realignment of major VBA programs and benefit delivery systems.Manages the projects by monitoring the performance of vendors and project managers.Serves as an advisor to the Deputy Executive Director, MDEO, on training issues for MDEO.Serves as the Acting Deputy Executive Director, on a rotational basis, as needed.Identifies and tasks special reviews periodically that are deemed necessary to ensure performance in the implementation of new training and data exchange systems.Plans, develops, directs, and assures the execution of an integrated training program in alignment with the acquisition requirements and program goals.Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Plans and assigns work, sets priorities, advises subordinate employees on program goals and objectives, and makes decisions on work problems presented by subordinate employees.Assures timely accomplishment of the assigned tasks by keeping in touch with the status and progress of work and adjusting in accordance with established priorities. Checking on work in progress and reviewing completed work to see that supervisor's instructions on work sequences, procedures, methods, and deadlines have been met.Collaborates with key agency staff and managers to examine administrative programs and operations and develops strategic objectives and business plans that focus on improving program performance and achieving mission outcomes.Provides authoritative guidance in the resolution of complex problems or issues impacting MDEO.Regularly advising senior management officials on complex, sensitive, controversial, and highly sensitive issues which may impact or shape the future direction of programs.Analyzes and forecasts MDEO program requirements and monitors all changes to program throughout the year and identifies variances with analysis and corrective action, if required.Researches and investigates new or improved business and management practices for application to agency programs or operations.Provides leadership in establishing and maintaining effective management processes and a work environment conducive to effective integration of technical functions of planning, contracting, resource management, and information technology project management.Evaluates program performance metrics, whether internally or externally produced, and briefs leadership on the implications of status, trends, and risk insights gained through the incumbent's analysis.Performs needs analyses, identifies opportunities for new or improved business process solutions, documents program requirements for business intelligence tools and recommends solutions to MDEO leadership that will lead to improved service to Veterans.Oversight of developing, testing, monitoring and documentation of effective internal controls for risk mitigation.Represents senior leadership at internal and external meetings with senior management departmental level executives and external partners. Work Schedule: Full-Time Telework: Available Virtual: This is not a virtual position. Employee is expected to report to the nearest VA facility. Position Description/ PD# 39998-0 Program Manager (Training & Development Staff Assistant Director) Relocation/Recruitment Incentives: Authorized Financial Disclosure Report: Not requiredHelpRequirementsConditions of EmploymentYou must be a US Citizen to apply for this jobSelective Service Registration is required for males born after 12/31/1959You may be required to serve a probationary periodSubject to background/security investigationSelected applicants will be required to complete an online onboarding processQualificationsTo qualify for this position, applicants must meet all requirements by the closing date of this announcement, 09/30/2022. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-15 position you must have served 52 weeks at the GS-14. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. You must provide a copy of your most recent SF-50 that indicates proof of status, and shows Time in Grade (for example, you were a career or career-conditional employee) and identifies your position title, series, grade, step, salary, tenure, and type of service (Competitive or Excepted). If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must also submit your most recent promotion or within-grade increase in addition to your recent SF-50. This may also require you to submit more than one SF-50 to support your eligibility. If you previously held a higher grade, you must also submit any SF-50 showing that grade. DO NOT submit Award SF-50's and/or General Adjustment SF-50's as they cannot be used to prove time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. If you are a current VBA seeking a reassignment or change to lower grade via this vacancy announcement, you must currently hold the GS-15 (or higher) and the promotion potential of your current position must be at least GS-15. AND Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-14 in the normal line of progression for the occupation in the organization. Specialized Experience must document experience concerning training matters with management officials and other organizations; assisting with briefing on training developmental issues; assisting in providing advice to management officials about planning, directing, scheduling, evaluating and integrating training and professional development products; and carrying out and improving training programs; and Experience working with Equal Employment Opportunity (EEO) policies and programs; skilled in Performance Management processes such as developing performance standards, creating Position Descriptions, and setting work standards; utilizing qualitative and quantitative techniques to analyze and evaluate the effectiveness of programs and operations in order to meet established goals of an organization. Education:There is no educational requirement for the GS-15 grade level. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (eg, Peace Corps, AmeriCorps) and other organizations (eg, professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements:Work is primarily sedentary. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://:// is no educational substitution at the GS-15 grade level.Additional informationCOVID-19 Pandemic Expanded Telework Program Due to COVID-19, VA is currently in an expanded telework posture. If selected, you may be expected to temporarily telework, even if your home is located outside the local commuting area. Once employees are permitted to return to the office, you will be expected to report to the duty station listed on this announcement. Management officials will provide information about returning to the official, pre-pandemic worksite, when applicable. At that time, you may be eligible to request to continue to telework depending upon the terms of your organization's telework policy and the duties of the position. VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process. TheCareer Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified (have a final rating of 85 or more) for this vacancy. Information about CTAP eligibility is on OPM's Career Transition Resources website at -data-oversight/workforce-restructuring/employee-guide-to-career-transition/. Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position. It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment. This job opportunity announcement may be used to fill additional vacancies. Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members. For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document. If you are unable to apply online view the following link for information regarding an Alternate Application.Read moreHelpA career with the US government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.Review our benefitsEligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.How You Will Be EvaluatedYou will be evaluated for this job based on how well you meet the qualifications above.IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. You will be rated on the following Competencies for this position: Veterans Benefits: Knowledge of pertinent laws, regulations, policies, guides and procedures and judicial determination applicable to Veterans benefits programs or services. Analytical Thinking: Solves problems/issues quickly and effectively, involving a methodical step-by-step approach to thinking; breaks down complex problems into single and manageable components and considering each part in detail; Makes a systematic comparison of various alternatives; Notices discrepancies and inconsistencies in available information; Identifies a set of features, parameters, or considerations to take into account. Communications: Ability to professionally interact with a variety of stakeholders and customers. Quality Review: Ability to develop quality review process to validate contract examinations completed by contract. Software Analytics: Knowledge of various software applications used to perform statistical analysis of programs/issues, and to prepare reports and briefings. Supervision:Ability to manage and/or supervise (plan, organize, direct, control, review, etc) the work activities of subordinates. Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview. Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.HelpA career with the US government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.Review our benefitsEligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.To apply for this position, you must provide a complete Application Package which includes: A copy of your two (2) most recent annual performance appraisals (2020 and 2021) and associated performance standards; (Note:Applicants unable to provide the two most recent performance appraisals MUST provide a written justification for their absence.)ResumeSF-50/ Notification of Personnel Action Current VBA Employees: If you are seeking a reassignment/change to lower grade, you must submit a copy of your most recent SF-50 (non-award) AND the SF-50 placing you into your current position. Performance Appraisal *Applicable for Current Federal employees A copy of your most recent annual performance appraisal (2020 or 2021) and associated performance standards; (Note: Applicants unable to provide the most recent performance appraisal MUST provide a written justification for its absence.) The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please use this checklist to make sure you have included other documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), documentation to support Veterans Preference claims, or ICTAP/CTAP documentation (for displaced Federal employees). You will not be contacted for additional information. A copy of your two (2) most recent annual performance appraisals (2020 and 2021) and associated performance standards; (Note:Applicants unable to provide the two most recent performance appraisals MUST provide a written justification for their absence.)ResumeSeparation Notice (RIF)SF-50/ Notification of Personnel Action Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation. Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veteran Preference" with required proof as stated on the form. Documentation is required to award preference. For more information on Veterans' Preference, please visit

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