Tier 2 Site Technicians - Intermediate with Security Clearance

Intrepid Solutions and Services LLC
Aberdeen Proving Ground, MD
Sep 28, 2022
Oct 02, 2022
Full Time
Overview Intrepid Solutions has an opportunity for a Tier 2 Site Technician - Intermediate for a new contract. Our client is a geographically distributed, complex system of communication networks and networked software and service capabilities. This position will be sited at Aberdeen Proving Ground, MD. Responsibilities * Respond to network outages and other contingencies. * Ability to work with end users to implement preventative and remedial maintenance and other related Information Technology Infrastructure Library (ITIL) management practices and processes using IT Service Management systems. * Ability to perform systems analysis, troubleshooting and repair of enterprise IT systems, end-user equipment, and associated peripherals. OPERATING HOURS AND EXPECTATIONS: * This position supports a 24/7 NOC environment. Evening and weekend work may be required. TRAVEL: * Limited or minimal travel expected. Qualifications CLEARANCE: Active or Interim Secret clearance required. EDUCATION: * Bachelor's of Science degree in Computer Science, Engineering, Information Technology, or similar discipline. * 4 years of experience may be substituted for a Bachelor's Degree, and 2 years of experience may be substituted for an Associate's degree. CERTIFICATION(S): * DOD IAT Level II SKILLS AND EXPERIENCE: * 3+ years of recent and relevant Service Desk experience, to include the ability to balance, prioritize, organize multiple tasks, ability to resolve problems efficiently and effectively, as well as work as part of a team supporting 24/7/365 requirements across all NOC operations. Intrepid Solutions and Services does not have a vaccination mandate applicable to all employees. To protect the health and safety of its employees and to comply with customer requirements, however, Intrepid may require employees in certain positions to be fully vaccinated against COVID-19. Vaccination requirements will depend on the status of the federal contractor mandate and customer site requirements. Intrepid is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.