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Call Center Reps / FEMA Support

Sparks Group
Winchester, VA
Closing date
Nov 1, 2022

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Administrative, Other
Full Time

Job Details

Job Summary/Company:Sparks Group is honored to support a FEMA partner located in Frederick County, VA who is seeking Call Center Reps for a contracted opportunity that will run through end of year. This is a flexible role that will make outbound survey calls post residence inspections. These contracted positions will report onsite to their Winchester, VA office. This client is fast moving with these needs and will look to bring on support as early as this week. Please send your resume today and follow up with a call at 703 620 6444.

  • Makes outbound calls for surveys based on inspections
  • Will assess for quality assurance
  • May also reach out to inspectors for deployment project

Qualifications/Background Profile:
  • Previous call center experience is requested
  • Experience working with FEMA is highly preferred
  • Hours are 9am-4:30pm or 5pm - 9pm, flexibility is offered (PT or FT) and on an as needed basis after initial mission
  • Positive, outgoing and teamlike demeanor are needed
  • Outstanding communication skills as well as excellence in customer service
  • Credit check and background screening is required prior to employment
  • US Citizenship


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Qualified candidates should send their resume AND call Sparks Group for additional details. Please note, resume must include a valid email address in order to be considered. We look forward to discussing your background, your current job search, and your potential career path with Sparks Group!

Sparks Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, pregnancy, citizenship, family status, genetic information, disability, or protect veteran status.


Bringing the Best People and the Best Companies Together Since 1970.

Sparks Group (formerly SPARKS, Sparks IT Solutions, and Sparks Personnel) is the Washington DC Area's leading temporary staffing and full-time recruiting services provider. Whether you are seeking your next opportunity or looking to add talent, Sparks Group is the ideal partner for you! Each of our four divisions (Sparks Office, Sparks Accounting & Finance, Sparks IT, and Sparks Creative) specializes in placing professionals in temporary/contract, temporary-to-full-time, and full-time roles across a diverse array of staffing categories, positions and levels including: office/administrative, customer service, human resources and talent acquisition, legal support, government and cleared personnel, mortgage/banking, accounting and finance, contracts and procurement, information technology and creative/marketing.

Sparks Group brings over four decades of experience placing professionals in challenging and rewarding positions at many of the area’s most prestigious organizations. Our primary focus is presenting opportunities that match each candidate’s skill-sets, experience levels, career objectives, and growth needs. Sparks Group has regularly ranked as one of the top US staffing and recruiting firms having been named to Inavero’s Best of Staffing Lists® for Client and Employee Satisfaction (2012-2017). Additionally, Sparks Group is proud to have been recently selected for other awards Staffing Industry Analysts’ 2017 Best Staffing Firms to Work For, Washington Business Journal Best Places to Work (2017), the Washington Post’s Top Workplaces® List (2017, 2014), Forbes® Best Professional Recruiting Firms (2017), and the National Capital Business Ethics Award.

Company info
700 King Farm Blvd.
Suite 100

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