Duties

The Office of Information Technology (OIT) provides the development, operation, maintenance, and support of information systems for the Supreme Court of the United States. OIT staff operate and administer distributed network architectures that support a fully virtualized environment of end user workstations and servers, geographically diverse data centers.

The incumbent is responsible for monitoring, maintaining and performing upgrades of the hardware, software and operating system of the equipment under the scope of the Server Administration department. The primary responsibility of all Server Administrators is to keep the server environment running and operational. Patch testing and upgrades are performed in a computer lab that mirrors the production systems where possible. Technologies include Microsoft Windows, Fiber Channel storage area networks, VMWARE Server and Desktop virtualization and fault tolerant rack mount server hardware. Server Administrators participate in an after-hours support rotation which involves responding to Tier 1 escalations and automated server alerts as needed to keep systems operational and available. After hours support is handled by 1 administrator for 1 week before rotating to the next administrator. The number of weeks and holidays each year is divided as evenly as possible between all administrators. Server administrators perform upgrades of existing technology and installation of new technologies. Server administrators may also perform research, design and introduction of new technologies under management supervision. Occasional travel to training classes, conferences and the other local locations that house server administration equipment is required.

Requirements

Conditions of Employment

• U.S. Citizenship
• Meet Experience Requirements (see Qualifications)
• Employment is subject to successful completion of a security background check.
• If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System, or are exempt from having to do so under the Selective Service Law. See: www.sss.gov

Qualifications

Other qualifications include:

• The ability to lift and rack server equipment of approximately 50 lbs.
• Working knowledge of Microsoft server technologies, VMWARE virtualization, basic networking, storage area networks and email systems. Linux experience is highly desirable but not required.
• Ability to collaborate with peers and management daily in performing the maintenance, upgrade and project tasks including frequent status reporting both written and verbal.
• Ability to perform tasks individually and be self-motivating.
• Must be able to obtain and retain a top secret (TS) level clearance if required.

Strong interpersonal communication skills, ability to communicate and understand technical information, comprehend technical instructions, evaluate problems, and assist users; ability to remain calm and professional in high stress environment when confronted with demanding users, short timeframes, or other pressing and urgent demands.

Education

A Bachelor's degree in the field of computer science is required or 5 years of experience working in the server administration field may be substituted for a college degree.

Additional information

Working for the Supreme Court of the United States offers a comprehensive benefits package that includes, in part, paid vacation, sick leave, holidays, life insurance, health benefits, and participation in the Federal Employees Retirement System. Additional benefits include flexible spending accounts, long-term care insurance, and the SmartBenefits transit subsidy.