Financial Aid Counselor

Stevenson University
Owings Mills, MD
Sep 28, 2022
Oct 05, 2022
Full Time
Financial Aid CounselorStevenson UniversitySummary:The Financial Aid Counselor is responsible for providing direct service to students and their families in regard to the financial aid process and advises them in all phases of the aid application and delivery system. This position will evaluate financial aid applications and determine aid packages in accordance with federal, state, and institutional policies governing financial aid.Department: Enrollment Management: Financial AidEducation/Experience:Bachelor's Degree plus one year of related experience in higher education, financial aid, or equivalent combination of education and experience. Ellucian experience preferred.Knowledge/Skills/Ability:Working knowledge of Title IV programs and federal and state regulations preferredCustomer service experienceKnowledge of integrated financial aid systems, Ellucian/Colleague preferredWorking knowledge of Microsoft OfficeMust be organized, detail oriented, able to multi-task and work independentlyAbility to work well under pressure and in a fast-paced environmentAccuracy and attention to detail are imperativeAbility to collaborate with others and exercise sensitivity to matters of confidentialityExcellent communication and presentation skillsCommitment to student serviceAbility to work evenings and weekends as neededPhysical Requirements:Light work: Exerting up to 20 pounds of force occasionally and/or a negligible amount of force constantly to move objects. Position requires sitting for long periods of time in front of a computer, and may require additional hours during peak times. Sedentary work. Keyboarding, talking, hearing, repetitive motions. Close visual acuity. Not substantially exposed to adverse environmental conditions.Essential Functions:Evaluate caller needs and provides responses and solutions or determine the call should be researched by other staff membersProvide follow-up to all inquiries when neededAssist students and parents in the completion of financial aid formsCounsel and advise students about financial aid eligibility, application procedures, aid programs, costs, indebtedness, and money management.Provide a default management and debt counseling program to studentsAnswer questions, inquiries, or requests from students, parents, or campus constituencies regarding financial aid programsAssist the financial aid staff in returning phone messagesCode and scan documents essential to the financial aid processing into our systems (Colleague, Docescan)Collect and track financial aid documentsScreen aid applications and supporting documentation submitted by students for accuracy and consistencyAssist students with alternative loan processing, certifications, monetary adjustments, disbursements, and any communication. ScholarNet experience preferred.Serve as the first line of contact for the financial aid office to students, parents, faculty, staff, and members of the communityCollect, verify, and/or analyze financial data on students to determine aid eligibility; makes awards with federal, state, and/or institutional guidelinesParticipate in student recruitment, outreach, and retention programsReports To: Associate DirectorWork Location: Owings MillsPosition Category: StaffPosition Type: Months/Year: 12Hrs/Week: 40FLSA: Non-ExemptClose Date: Open Until Filled: NoTo be considered for this position please visit our web site and apply on line at the following link: stevenson.peopleadmin.comEOE/AA Employer of Minorities/Females/Veterans/DisabilityCopyright (C) 2022 Inc. All rights reserved.Posted by the FREE value-added recruitment advertising agency jeid-a012313f7d6bf04681906a5c83137655