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Assistant Restaurant General Manager

Sage Hospitality Resources, LLP
Rockville, MD
Closing date
Sep 30, 2022

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Why us? Hello Betty Bethesda just dropped anchor at Pike and Rose this spring and is seeking a Assistant Restaurant General Manager to join our team at the new surf and skate-inspired restaurant! At Hello Betty's outpost, iconic Maryland dishes and ingredients, like mumbo sauce and blue crab, land on the menu. A smoky fire-roasted bucket of blue crabs tossed in Old Bay vinegar draws inspiration from both crab boils and beach barbecues, while the fish and chips and the peel and eat shrimp carry over from the Oceanside location. The kitchen will also dish "tinned seafood," popular in Spain and made in-house. At Sage Restaurant Concepts, we impact lives through hospitality. Our vision is to be a restaurant company with a soul. We consistently craft exceptional experiences that forge a bond with guests, enrich our community, and empower our people. Job Overview Plan and manage the Restaurant(s), Room Service and Lounge(s) in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals. Position is responsible for the short term planning and managing the operations of the Restaurant(s), Room Service and Lounge(s). Recommends promotional ideas and procedural changes. Prepares forecasts, implements, monitors and controls the budgets for the various outlets. Responsibilities * Manage the human resources within the division. Direct and oversee recruitment and development of employees; hire, train, empower, coach and counsel, performance and salary reviews, resolve conflict through fair treatment policy, discipline and terminate, as appropriate. * Develop, recommend, implement and manage the division's annual budget, business/marketing plan, forecasts and objectives to meet/exceed management expectations. * Implement and manage all company programs (company/franchise) to ensure compliance with the SOPs; to include safety and sanitary regulation, all federal, state and local regulations to ensure optimal levels of quality service and hospitality are provided to the guest. * Market the Food and Beverage outlets; develop and manage the implementation of menus, package deals, promotions, displays, decorations and presentations within corporate guidelines to capture more in-house guests and a larger share of the local market to meet/exceed sales and financial goals and objectives. * Manage the maintenance/sanitation of the food and beverage areas and equipment in the hotel to protect the asset, comply with regulations and ensure quality service. * Resolve customer complaints, as appropriate, to maintain a high level of customer satisfaction and quality. Qualifications Education/Formal Training Four-year college degree or equivalent education/experience. Experience Four to five years of employment in a related position with this company or other organization(s). Knowledge/Skills * Requires advanced knowledge of the principles and practices within the food and beverage/hospitality profession. * This includes experiential knowledge required for management of people, complex problems and food and beverage management. * Ability to analyze activities or information and arrive at logical conclusions. * Requires supervisory/management communication skills. * Excellent communication skills due to telephone and face-to-face interaction with guests, corporate office and associates. * Good speaking skills for guest, corporate, vendor and associate interaction 100% of work day. * Written guest communication, administrative responsibilities and Human Resource responsibilities requires excellent reading and writing abilities 100% of the work day. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Limited physical requirements in order to assist various outlets during peak business demands (ie, banquet room turns, restaurant bussing, etc.). * Bending/kneeling -as directed above. * Physical ability to supervise on-floor activities required 60% of work day. No continuous standing. * Climbing Stairs -up to 20 steps 20%of work day. * No driving required. * Chemicals/Agents - Limited access in the course of supervising the sanitation of the operation. Environment Inside 90% of work day. Due to responsibility of total operation, specifically sanitation standards, position requires 10% of work day inspecting various walk-in-coolers, temperatures ranging as low as 30 degrees. Chemicals/Agents -Limited access in the course of supervising the sanitation of the operation Benefits * Medical, dental, & vision insurance * Eligible to participate in the Company's 401(k) program with employer matching * Health savings and flexible spending accounts * Basic Life and AD&D insurance * Company-paid short-term disability * Paid FMLA leave for up to a period of 12 weeks * Employee Assistance Program * Great discounts on Hotels, Restaurants, and much more. * Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral. ID: 2022-13045 Position Type: Regular Full-Time Property : Canopy Bethesda Outlet: Hello Betty Bethesda Category: Restaurant Operations Address : 940 Rose Ave City : North Bethesda State : Maryland EOE Protected Veterans/Disability

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