Telecommunications Technician

Employer
Direct TV
Location
Denton, MD
Posted
Sep 22, 2022
Closes
Sep 30, 2022
Ref
666289185
Hours
Full Time
When you join DIRECTV, you'll be a part of a team that's supporting our customers from the front lines. Whether it's connecting them to the latest technology or getting them plugged into our world-class services, your work will create connections and support our mission of taking entertainment to the next level. It's an opportunity to showcase your customer experience expertise and represent our company as the face of our brand. So, if you're up for delivering the future, we're up for providing you with a bundle of opportunities for success. This position comes with competitive compensation up to $23.08 hourly to new hire employees! You'll also gain an amazing benefits package with medical/dental coverage, 401(k) plan, tuition reimbursement and paid time off. Rounding out these benefits and perks, employees can choose one of the services below at a free or discounted rate: Free DIRECTV Premier Package with free installation (this includes free HBO Max, Cinemax, Showtime, Starz, & NFL Sunday Ticket Max) Free DIRECTV STREAM Premier Package (this includes HBO Max, Epix, Starz NBA League Pass,) and unlimited cloud DVR 25% off AT&T Cell Phone Service As an Installation Technician, you'll work inside or out to install and repair equipment as you take the lead on providing our voice, data and video services. You'll need to be able to work independently, but most importantly, you'll need to have excellent customer service skills as you'll educate customers on the features and functionality of our services. We'll look to you to promote DIRECTV as a premier service provider while you provide best-in-class customer service during installations. What you'll do: Install Network Interface Device (NID) and rearrange inside wire Place and replace Customer Premise Equipment (CPE) Place cross-connects as appropriate between SAC point and the 7330 or its equivalent Verify all services are working and demonstrate, sell and bill telephone service while engaging with customers Perform the maintenance of the CPE equipment, wiring & jacks inside the customer's premise up to and including the NID Use simple meters to perform Go, NO-Go type testing Perform work in buildings, attics, basements, and crawl spaces that involves bending, kneeling, stooping, crouching, crawling, etc. Use a company PC to retrieve and complete orders Work outside in all types of weather while using and/or wearing appropriate safety equipment and following established safety practices and procedures Drive a company vehicle and/or report directly to work location Here's what you'll need: A valid state driver's license, commercial license, or chauffeur's license, whichever is applicable, appropriate to weight and size of vehicle driven, dependent on state and federal licensing requirements. Complete a satisfactory driving record check. Must be willing to work day, evening or night tours; overtime, emergency call-outs, weekends and holidays as required. May require travel for out-of-area work which may include overnight travel. May require drug testing as mandated by state and federal requirements. May require a security check. May require ability to drive vehicle with manual gear shift. May require working outside in all kinds of weather. May require working in an environment that is not heated or air conditioned. Must be able to stand for long periods of time. You will also need to meet our Physical Requirements: Complete a satisfactory Physical Abilities Evaluation (PAE) - Must be able to lift up to 75 pounds. To meet manufacturer's safety requirements on equipment used, candidate's body weight must not exceed 275 pounds for assignments involving ladder climbing Must be able to perform work involving a lot of kneeling, stooping, crouching, crawling or other uncomfortable positions. RSRDTV Job Posting: Aug 17, 2022, 9:48:37 PM Schedule: Full-time Job Level: Hourly Occupational