[Customer Service / Remote] - Anywhere in the US / Competitive Pay / Ability to work nights and weekends - As a Customer Support Agent you'll: Respond to clients' inquiries, acknowledging and resolving their complaints and issues; Identify clients' needs and inform them about existing and new features and how to use them; Maintain a positive, empathetic, and professional attitude towards PROs at all times; Collaborate with internal teams to address complex issues, bug reporting, and product improvements; Participate in various projects of Operations team like tournaments, testing, and launching of new features, announcements of product changes Hiring Fast >>