FT Customer Support Associate (Work From Home)
- Employer
- Captiv8
- Location
- Westminster, MD
- Closing date
- Oct 1, 2022
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- Industry
- Other
- Function
- Help Desk Technician, IT
- Hours
- Full Time
- Career Level
- Experienced (Non-Manager)
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[Customer Service / Remote] - Anywhere in US / Competitive compensation / Medical, dental, vision, and disability coverage / 401k / PTO / Equipment provided / Wellness and WFH stipends / PST hours - As a Customer Support Associate you'll: Assist customers through different communication channels like email, phone, and CRM software; Collaborate and escalate issues to the Tech team to find solutions; Collect and summarize feedback from customers to give to sales, development, operations, and marketing teams to improve the customer experience; Design and continually improve processes and materials that enhance efficiency and customer experience Hiring Fast >>
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