FT Customer Support Associate (Work From Home)

Employer
Captiv8
Location
Charles Town, WV
Posted
Sep 28, 2022
Closes
Oct 01, 2022
Ref
666478823
Industry
Other
Hours
Full Time
[Customer Service / Remote] - Anywhere in US / Competitive compensation / Medical, dental, vision, and disability coverage / 401k / PTO / Equipment provided / Wellness and WFH stipends / PST hours - As a Customer Support Associate you'll: Assist customers through different communication channels like email, phone, and CRM software; Collaborate and escalate issues to the Tech team to find solutions; Collect and summarize feedback from customers to give to sales, development, operations, and marketing teams to improve the customer experience; Design and continually improve processes and materials that enhance efficiency and customer experience Hiring Fast >>