Senior Wireless Network Engineer

Crystal Management
Arlington, VA
Sep 27, 2022
Sep 29, 2022
Full Time
AboutSince 2005, Crystal Management provides information technology (IT) infrastructure, systems integration, cybersecurity, facility design and transition, and professional services to customers in the defense, civilian federal agencies, homeland security, intelligence, and commercial sectors. We understand the mission demands innovative approaches, technology, and people. With talented professionals deployed worldwide, Crystal Management delivers IT enterprise solutions, systems engineering, and management consulting services for the largest transformation and restationing programs in defense history. Crystal Management is a service-disabled veteran-owned small business.Position SummaryCrystal Management is seeking a Senior Wireless Network Engineer joining our team to support JSP ETM-NG activities at the Pentagon in Arlington, VA. The Senior Wireless Network Engineer is responsible for the health and maintenance of a large, complex enterprise 802.11 Wireless & Wireless Intrusion Detection System (WIDS) networking infrastructure. This includes providing network administration and operational support to more than 4000 Access Points. The engineer will provide comprehensive network administration, security enhancements and remediation, and troubleshooting of network devices such as routers, switches, load balancers, WIFI, and VoIP. This position requires an understanding of best practices pertaining to network security and may require the development, deployment, and integration of network security services. Must be able to work both independently and as part of a team. Due to the nature of work this role entails, telecommuting is not allowed and will require the employee to report full-time onsite.ResponsibilitiesProvides problem and incident resolution, including dealing with software and hardware vendor technical supportDeploy and maintain network hardware, peripherals, services, and settings in accordance with industry standards and project/operational requirementsPerforms daily system monitoring; verifies the integrity and availability of networking hardware, services, systems, and key processes; reviews system and application logsDocuments and performs network upgrades and modifications during ASI windowsProvides on-call troubleshooting and issue resolution as requiredDevelops and maintains installation and configuration proceduresPartner with the information security personnel to assess potential exposure to vulnerabilities, identify mitigation plans, and ensure compliance with enterprise security baselines and standardsActs as a liaison with other groups to provide information sharing pertaining to the needs of the diverse set of computer users supported by the client as a whole.Develop scripts and other automation solutions to aid in the completion of migration and integration tasks.Review problems to understand the root causes of issues and ensure proper fixes are implementedProvides phone support to users during the time of peak demand as needed.Inform management in a clear, concise, and timely manner of any customer or technical issuesBe responsive and decisive in adjusting architecture as customer requirements and technology evolvesCoordinate with on-site support personnel while troubleshootingUse enterprise service management tools to initiate, respond, and track service requestsCreate reports and analyze performance metricsAdhere to change management processes and proceduresEducation/Certification RequirementsBachelors' Degree in related discipline or equivalent experienceDoD 8570 IAT Level II certification (eg, CCNA Security, CySA+, GICSP, GSEC, Security+ CE, CND, or SSCP)One or more of the following active network certificationsCertified Wireless Network Administrator (CWNA)Certified Wireless Network Professional (CWNP)Aruba Certified Mobility Associate (ACMA)Aruba Certified Mobility Professional (ACMP)Cisco Certified Network Administrator (CCNA)Cisco Certified Network Professional (CCNP)Juniper Network Certified Internet Associate (JNCIA-Junos)Juniper Network Certified Internet Specialist (JNCIS-ENT)Required Qualifications8+ years of related experiencePossess flexibility to operate in a highly dynamic environment while ensuring a high level of operational effectivenessDetail-oriented with ability to work well in a team environmentBroad understanding of network infrastructure topologies, security policies, firewalls, and the L2/L3 switch and router infrastructureExtensive experience managing and monitoring the health of Aruba Controllers, Access Points and Management Devices to include Airwave Management Platform (AMP)In depth knowledge of TCP/IP protocols.Experience deploying, managing, and troubleshooting network systems, switching, and routing protocol standards such as: TCP/IP, MPLS, OSPF, BGP, SDN, and 802.1x.Experience managing and troubleshooting DNS, DHCP, IPAM, and NTP in a large multi-site environmentExperience using network management and analysis tools such as SNMP probes, network taps, and traffic analyzersExperience with Network Management & Performance platforms, such as NetScout, IBM NetCool, Solarwinds, NetBrain, InfovistaExperience managing Cisco Prime/Junos SpaceExperience building configurations using CLIExperience with network security, including firewall, IDS/IPS, VPN, and vulnerability remediationExperience creating & updating network topologies using VisioCreating and documenting processes and creating work instructionsExperience working as a part of a large team and working directly with customersExcellent hardware troubleshooting experience.Excellent verbal skills and ability to communicate effectively with people who have varying degrees of technical expertiseStrong customer service skillsDesired Skills:Experience utilizing Remedy ITSMExperience with LDAP/PKI preferredClearance RequirementsActive Secret clearanceCOVID-19 Safety Protocols: To protect the health and safety of its employees and to comply with customer requirements, employees in certain positions may be required to be fully vaccinated against COVID-19 or subject to facility entry safety protocols (eg, testing, masking, physical distancing), subject to the status of the federal contractor mandate and customer site requirements.Crystal Management, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.#NowHiring#CoronaVirusHiring