Principal Product Designer

Employer
Capital One
Location
New York, New York
Posted
Sep 27, 2022
Closes
Oct 26, 2022
Ref
R148737
Function
Finance
Hours
Full Time
11 West 19th Street (22008), United States of America, New York, New York

Principal Product Designer

The Commercial Card Design team is seeking a Principal Product Designer that can dive into complexity, translating user needs into intuitive scalable experiences that redefine our customers day-to-day financial activities. In this role, you'll be leading the design of new experiences within our Commercial Card product, partnering closely with product, design, research, technology, and business teams.

The Design team at Capital One is at the forefront of enriching our customers' digital and physical experiences. We champion a thriving environment of collaboration, authenticity and healthy critique, in which we honor diversity of thought, create a culture of belonging, and elevate one another. If you're an innovator and storyteller who embraces an environment where you can experiment, learn, and change banking for good, we would love to hear from you.

As a designer at Capital One, you'll:
  • Collaborate with design, technology, product, and business teams to uncover customer and business needs, then translate them into engaging, simple, and intuitive design solutions and understandable concepts that evolve and enhance the product interface and experience
  • Advocate for the customer through human centered design methods, including: discovery, research, ideation, and usability testing
  • Proactively offers recommendation and solutions by championing prioritization of design centered product enhancements grounded in research and analysis
  • Connecting with design community peers in service of learning, sharing, and teaching


What You'll Do:

  • Translating discovery insights into process maps, user flows, wireframes, journey maps, and interaction models, resulting in low to high fidelity prototypes
  • Driving information architecture and usability recommendations forward through usability testing, card sorts, and other research methodologies
  • Designing within existing - and creating new - standards to contribute to our internal design system, best practices, and guidelines
  • Creating high fidelity design assets for development and delivery in partnership with engineering


Basic Qualifications

  • At least 4 years of experience with UX and UI design


Preferred Qualifications

  • Designing for cross-channel experiences
  • Familiarity with working and contributing to an established design system
  • Ability to solve for complexity and scale design
  • Experience and understanding of information architecture
  • Experience working closely with developers on implementing designs
  • Experience working and collaborating with a cross-functional team
  • Familiarity with design and prototyping tools, such as: Adobe Products, Sketch and/or Figma

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).