Application Support Engineer
- Employer
- Chenega MIOS
- Location
- Arnold, Missouri
- Closing date
- Oct 31, 2022
View more
- Industry
- Government and Public Services
- Function
- Engineer
- Hours
- Full Time
Job Details
The Application Support Engineer will be part of an integrated Operations & Sustainment team providing critical 24x7 mission support to our customer and will interface with engineering resources located at other facilities and is responsible for the day-to-day operation of the customer application and monitoring/investigation of segment interfaces.
Responsibilities
- Work with on-site database and system administration support personnel to convey and investigate system anomalies.
- Investigate operational issues and perform problem escalation with a vendor, factory, and on-site Subject Matter Experts (SME) as required.
- Ensure system issues are identified and resolved, minimizing operational impacts.
- Other duties as assigned.
Qualifications
- High school diploma or GED equivalent
- 2+ years of relevant work experience to include:
- Experience with UNIX/LINUX-based operating system
- Experience with Oracle or other relational databases
- Experience in scripting
- Experience with Microsoft Office - Excel, PowerPoint and Word
- Security+ required
- TS/SCI clearance required
- The position requires a COVID vaccination or an approved accommodation/exemption for a disability/medical condition or religious belief
Knowledge, Skills and Abilities:
- Ability to provide rotating site support (24x7) to ensure system issues are identified and resolved, minimizing operational impacts - shift work is required in a high-paced environment
- Panama Night Shift 7pm to 7am ( 2 on / 2 off / 3 on / 3 off )
- Working knowledge of UNIX/LINUX-based operating system
- Understand principles of SQL query language and operating systems
- Basic knowledge of computer networks, including file transfer protocols
- Strong communication skills, both written and verbal
- Works well in a team environment and is self-motivating
- Ability to travel as required
- Ability to work independently and yet be effective within a team setting
- Must be capable of managing multiple efforts with time-related constraints in a fast-paced contracting environment
- Demonstrated ability to effectively communicate and collaborate with diverse internal and external stakeholder groups and individuals
- Friendly presence, helpful attitude, good interpersonal skills, and ability to work well with others
- Excellent skills in Microsoft Word, Excel, and other Office applications
- Proficient with Microsoft Office applications, and experience working in a home office setting as well as the ability to train end-users on frequently asked technical issues
- Ability to provide technical assistance and support over the phone; good phone skills, professional demeanor, and previous customer service experience strongly desiredGood problem-solving skills; ability to visualize a problem/situation and think abstractly to solve it
#NJVC, LLC
Chenega Corporation and family of companies is an EOE.
Equal Opportunity Employer/Veterans/Disabled
Native preference under PL 93-638.
We participate in the E-Verify Employment Verification Program
Company
Chenega Corporation’s Military, Intelligence, and Operations Support (MIOS) Strategic Business Unit (SBU) provides innovative solutions for federal, DOD, and commercial customers worldwide. Founded in 2005 and headquartered in Lorton, Virginia, Chenega MIOS is a shared services division of Chenega Corporation. As an Alaska Native Corporation, 100% of our profits benefit our Native shareholders through preservation of culture and heritage or being reinvested in the business, truly making Chenega a “Corporation with a higher cause.”
Chenega MIOS provides standard business services to its 20+ wholly-owned companies of Chenega Corporation and assists in managing contracts with a net value of over $600 million. Together, the companies aligned under the MIOS SBU offer a diverse range of capabilities that strengthen our capacity for shared knowledge and mission-focused service to our customers. These capabilities include but are not limited to information technology, systems engineering, records management, and staff services.
As a 2020 Top Workplace, we are proud to be a Washington Post featured employer and are always looking for dedicated professionals in the DC Metro region. Still, our footprint reaches across the globe with work in 39 states, DC, Guam, and 11 different countries. Please find our DC Metro area positions below, and for more information on Chenega MIOS, our capabilities, and employment opportunities, please visit chenegamios.com.
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