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Global Account Director (Remote Southeast)

Employer
UserTesting
Location
Washington, DC
Closing date
Sep 29, 2022

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Industry
Other
Function
Sales
Hours
Full Time
Career Level
Experienced (Non-Manager)
UserTestingA' (R) was founded in 2007, crossed $100M in revenue in 2020, and began trading under USER on the NYSE in 2021. The company is headquartered in San Francisco, California, with regional offices in Atlanta, Edinburgh, and Singapore. A trusted company by top brands for 14+ years, UserTesting has over 2,500 customers in 45 countries including more than half of the world's top 100 most valuable brands according to Forbes.A leader in video-based human insight, we believe the path to human understanding starts with shared insight"A cents € seeing and hearing how another person engages with the world around them and taking in their perspective. We're for capturing the kind of human responses that don't show up in a spreadsheet. This is what inspires us, and it's how we enable companies to connect with their audiences, authentically, through an experience that's uniquely, and intentionally, human.We're proud to have been named to the Inc. Best-Led Companies of 2021 and the Fortune Best Workplaces in the Bay Area 2021 lists, along with having received a variety of additional workplace and corporate growth awards. Choosing to join our team means being part of a passionate group focused on transforming the way companies understand their customers and build better products and experiences. Come join us and help us build the engine for human understanding!About The TeamAs a member of UserTesting's Global Accounts Sales team, you will work to grow the UserTesting footprint within Strategic accounts of target strategic prospects, and recruit them as UserTesting customers. This is a named account sales position focused on up-selling large companies that are heavily focused on mobile apps and/or websites.The OpportunityExecute a complex, solution-based consultative sales process encompassing multiple groups within a large enterprise located in the regionDevelop new business opportunities by analyzing and proactively targeting high-potential departments within a large enterpriseArticulate and demonstrate UserTesting's unique business and technical valueExecute end-to-end sales activities, including: lead follow up, opportunity qualification, sales process, subscriber acquisition and retentionProactively develop unsolicited proposals that justify the expanded use of UserTesting throughout the enterpriseEffectively forecast sales opportunities, while tracking and using critical metrics that predict sales successTrack all relevant sales activity using the company's CRM platform (SFDC)What We're Looking ForMinimum of 8 years experience selling enterprise SaaS solutionsDemonstrated enterprise sales success - track record of exceeding quotas; recognition, awardsAbility to travel up to 30% of timeTrack record of building relationships with Global 1000 senior line-of-business and Digital Marketing, Product Management, Mobile, and Market Research executivesProven 'hunter' (new business) selling skillsPassion for working with emerging technologies and a desire to deeply understand and demonstrate UserTesting's functionality, use cases, as well as business and technical elementsExcellent communication (written and verbal), interpersonal and presentation skillsExperience with, and effective execution of, a complex, solution-based enterprise sales processExperience working in a fast-paced, high growth software company where change is a constantUnderstands the difference between activity and results; solid work ethicAble to function independently, as well as collaboratively with UserTesting team membersPassion about fundamentally transforming the way companies learn about their usersTo learn more about our team, culture, and customers, check out our careers page, company blog, and press/awards. Aside from a great work environment and the opportunity to make an impact, we're also growing the team quickly-join us!UserTesting is an Equal Opportunity Employer and a participant in the US Federal E-Verify program. Women, minorities, individuals with disabilities and protected veterans are encouraged to apply. We welcome people of different backgrounds, experiences, abilities and perspectives.UserTesting will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, as applicable. For jobs located in the United States, we prefer candidates located in or near one of these cities: Atlanta, Seattle, Portland, San Francisco, Austin, and Boston. We may consider candidates in certain other cities on a case by case basis.SDL2017

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