Catering Manager

Theron Solutions
Dover, DE
Sep 26, 2022
Sep 28, 2022
Full Time
The candidate will:identify customer needs and expectations;ensure that company and customer goals are aligned and met;educate and develop rapport with clients and promote partnerships;promote a customer/client centered culture that strives to exceed customer and client needs;coordinate all unit catering initiatives to drive sales growth and track results.maintain and improve service level resulting in increased customer satisfaction;ensure all HAACP standards are followed; and/ordemonstrate resourcefulness and quick responsiveness to client and customer requests.Ideal candidate:Have a work history demonstrating strong employee engagement leadership skills, as well as previous supervisory experience and the ability to work collaborativelyHave a strong background in safety and sanitation complianceManage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer servicePrioritize tasks and exhibit flexibility to take on additional responsibilities as neededExtensive formal training in Catering services, with particular emphasis on customer service, event planning and presentation, and event managementStrong focus on food quality and presentation as well as high end catering experienceStrong leadership skills, computer skills, culinary knowledge and food/beverage cost controls.Experience in diverse culinary functions, food and labor cost control, food safety and sanitationTechnical competence in unit financial management, pricing, menu development and will be responsible for the training and development of front line hourly employees and managers.Superior interpersonal skills and have the ability to develop and maintain professional, positive working relationships with multiple clients, liaisons, customers, employees, supervisors and vendors.Effective communication skills and will be able to articulate ideas, thoughts, opinions, professionally and clearly within all levels of client and organizations.Exceptional time management skills and will be able to juggle multiple prioritiesAbility to enhance the learning environment on campus through world-class food serviceQualifications & RequirementsBasic Education Requirement - Bachelor's Degree or equivalent experienceBasic Management Experience - 3 yearsBasic Functional Experience - 3 years of experience in catering, food production, or food service management or a related fieldEOE:Our client is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at our client are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We will not tolerate discrimination or harassment based on any of these characteristics.