Senior Manager - Software, Cloud Operations and Productivity Engineering (COPE)

Capital One
Capitol Heights, MD
Sep 24, 2022
Sep 29, 2022
Full Time
Locations: VA - Richmond, United States of America, Richmond, Virginia Senior Manager - Software, Cloud Operations and Productivity Engineering (COPE) Do you love building and pioneering in the technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers, doers and disruptors, who love to solve real problems and meet real customer needs. We are seeking a Senior Manager - Software, Cloud Operations and Productivity Engineering (COPE) who is passionate about marrying data with emerging technologies to join our team, where you ll have the opportunity to be on the forefront of driving a major technical transformation across Capital One. We are the Digital COPE teams within the Enterprise Products and Platform Technologies organization of Capital One. This organization owns multiple mission critical Enterprise platforms such as Mobile & Web servicing Apps, One-Customer View, Single Sign-On, Messaging via email/SMS, API Gateway and Developer portal. Growth of Customer Digital capabilities at lightning speed ensuring Resiliency and reliability of these platforms is critical for Capital One Digital transformation strategy, and for offering the best Digital servicing experience to our customers. Standardization and automation are two important components of the Digital COPE work drivers. By joining the Digital COPE team, you will: Lead critical Tech initiatives, Exert influence horizontally across the Digital organization, and create impact to the rest of the Enterprise. To be successful and grow your career in this position, you will need: Cloud infrastructure technical knowledge, A sincere willingness to improve, Inter-personal skills and, Dedicated focus on the tasks With the support of Sr leadership, you will act as a Change Agent and Technical Product Owner for several toolings and best practices, including: Build automation to increase efficiency and productivity of Engineers while delivering on Cloud Advancements Build and Deploy safely using one CI/CD framework for security standards leveraging blue/green/canary practices Observability: logging, metrics analysis, and tracing via Cloudwatch, Splunk, NewRelic, Datadog Cloud Operations Compliance and Optimization Digital Channels Incidents reduction by using Chaos Testing Engineering You will have the opportunity to continuously develop technical knowledge and skills on multiple platforms, and educate technology communities (including Business Team members, Scrum Masters and Sr leaders) on the capabilities and constraints of technologies. Capital One will consider a remote employee for this opportunity Basic Qualifications : Bachelor s degree At least 8 years of experience in DevOps Engineering (Internship experience does not apply) At least 4 years of experience with Cloud Native technologies (AWS, Microsoft Azure or Google Cloud Platform) At least 6 years of Unix or Linux system administration experience At least 4 years of experience in People Management Preferred Qualifications: 9+ years of DevOps Engineering experience AWS certification(s) 6+ experience with both software engineering and scripting (Python, SQL, Java, JavaScript, Golang, Bash, Perl or Ruby) 4+ years of experience in Cloud infrastructure design and delivery using Boto3 REST APIs 3+ years of experience with building CICD Pipelines with Jenkins, Artifactory or GitHub and monitoring tools (Splunk, New Relic) 3+ years of experience with Serverless & Container services including Docker, ECS, Fargate 3+ years of experience working with Agile Development Practices 2+ years of experience with Big Data, Spark, Neptune Graph DB & Gremlin Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City s Fair Chance Act; Philadelphia s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800- - or via email at All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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