Customer Service Representative

Location
Washington, DC
Posted
Sep 20, 2022
Closes
Sep 27, 2022
Ref
232935202209
Function
Administrative, Other
Industry
Other
Hours
Full Time
Job Summary/Company:

Sparks group has partnered with a national exhibition center for research into history and science in the Washington DC Metropolitan area. This organization is seeking a team of customer service representatives to act as the face for the center and warmly welcome all visitors. This is a full-time, contract position lasting 6 months. If you are interested, apply today!

Responsibilities:
  • Scan visitors' electronic passes or hardcopy paper passes upon entry into the building
  • Serve as the first point of contact and pleasantly greet arriving visitors to ensure positive guest experience
  • Help control crowd density in the building by answering common questions and directing visitors to the correct location for more information
  • Send visitors or groups with problems with their passes to the appropriate staff for assistance
  • Comprehend and learn basic training on the use and care of the scanning equipment

Qualifications/Background Profile:
  • Ability to stand for prolonged periods of time
  • Retain basic information provided in training to fulfill duties efficiently on the job
  • Minimum of 1 year customer service experience

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Qualified candidates should send their resume AND call Sparks Group for additional details. Please note, resume must include a valid email address in order to be considered. We look forward to discussing your background, your current job search, and your potential career path with Sparks Group!

Sparks Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, pregnancy, citizenship, family status, genetic information, disability, or protect veteran status.

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