Duties

The Deputy Associate Administrator, Mission Support, reports to the Associate Administrator, Mission Support, Federal Emergency Management Agency (FEMA), Department of Homeland Security (DHS). The Deputy Associate Administrator provides executive-level leadership, management, and oversight of five direct-report SES component heads and additional subordinate SES executives in administrative and real property services, information technology and cyber security, procurement, security, human capital and the Mission Support Executive Office. The Deputy Associate Administrator also assists in planning the strategic direction of programs within the scope of responsibilities, evaluating the performance of those programs, and in analyzing the implications of changes to Mission Support organizations and programs.

The incumbent in conjunction with the Associate Administrator, is responsible for oversight and coordination of a full range of responsibilities including: development and implementation of Mission Support strategic goals, operational plans, and policies; resource requirements, allocations, and execution; coordination of Agency Mission Support activities within and outside of FEMA; and assessment of organizational efficiency, effectiveness, and responsiveness of programs to customers. Ensures customer service standards are met across all Mission Support responsibilities and services. Provides oversight on collection of metrics to track the health of administrative programs in Mission Support. Provides advice, assistance, and executive oversight of business practices to ensure optimal management practices as well as maximize efficiency and effectiveness of business line program services.

The incumbent provides oversight of all Mission Support components to include the Office of the Chief Administrative Officer; Office of the Chief Human Capital Officer; Office of the Chief Information Officer; Office of the Chief Component Procurement Officer; Office of the Chief Security Officer; and the Mission Support Executive Office. Provides oversight and guidance in delivering operational programs; stewardship of Agency resources; evaluating overall performance and issuance of policy; and formulating and executing the Mission Support budget.

The incumbent oversees administrative activities, operations, procedures, and policies utilizing management and organizational techniques, systems, and procedures in analytical studies and projects related to management improvement, productivity improvement, management controls, and long-range planning for all Mission Support components.

The incumbent advises the Associate Administrator in the design and development of integrated processes, programs, systems, and strategies that effectively provides superior support to operations, as well as the development and implementation of technology solutions and information systems needed to execute mission programs.

The incumbent represents the Administrator, Deputy Administrator, or Associate Administrator at meetings and at negotiations with key officials within and outside FEMA, principally but not exclusively on issues and concerns that fall within the responsibilities of Mission Support. Exercises the authority to represent FEMA and the views of the Administrator.

Perform other duties as assigned.

EMERGENCY ASSIGNMENT: Every FEMA employee has regular and recurring emergency management responsibilities, though not every position requires routine deployment to disaster sites. All positions are subject to recall around the clock for emergency management operations, which may require irregular work hours, work at locations other than the official duty station, and may include duties other than those specified in the employee's official position description. Travel requirements in support of emergency operations may be extensive in nature (weeks to months), with little advance notice, and may require employees to relocate to emergency sites with physically austere and operationally challenging conditions.

Requirements

Conditions of Employment

• You must be a U.S. citizen to apply for this position.
• File a Public Financial Disclosure (SF-278) within 30 days of appointment.
• If selected, a one-year SES Probationary period may be required.
• Must be able to obtain/maintain a Top Secret/SCI Clearance.
• This position is subject to random drug testing.

Failure to meet the basic qualification requirement and all Technical and Executive Core Qualification factors automatically disqualifies an applicant.

Qualifications

As a basic requirement for entry into the SES, applicants must provide evidence of progressively responsible leadership experience that is indicative of senior executive level management capability and directly related to the skills and abilities outlined under Technical Qualifications and Executive Core Qualifications listed below. Experience of this nature will have been gained at or above the GS-15 grade level in the federal service or its equivalent in the private sector.

Each applicant is required to submit a comprehensive narrative statement, which addresses BOTH the Mandatory Technical Qualifications and the Executive Core Qualifications (ECQs) outlined below. Applicants who do not submit a supplemental narrative statement that addresses these factors will be ineligible for further consideration. The narrative portion for the Technical Qualifications MUST NOT EXCEED 6 PAGES TOTAL. The supplemental narrative statement for the Executive Core Qualifications should address the necessary level of management skills, characteristics, qualities, specialized knowledge, and technical competence that would indicate successful performance in the SES. This evidence must include clear and concise examples that emphasize the applicant's level of responsibilities, scope, and complexity of programs managed, program accomplishments, policy initiatives, and level of contacts. The narrative portion for the Executive Core Qualifications MUST NOT EXCEED 10 PAGES. For guidance in preparing a narrative statement addressing the ECQs, applicants can access OPM's website at https://www.opm.gov/policy-data-oversight/senior-executive-service/executive-core-qualifications/

The following categories of applicants may omit the mandatory Executive Core Qualifications (ECQs), but MUST address the Technical Qualification factors:

• Applicants who are currently serving under a SES career appointment (must provide a copy of Standard Form 50--Notification of Personnel Action that documents career appointment to the SES).
• Applicants who are eligible for reinstatement to the SES (must provide a copy of Standard Form 50--Notification of Personnel Action that documents career appointment to the SES).
• Applicants who are graduates of OPM-approved SES Candidate Development Programs (must provide proof of OPM Qualifications Review Board certification).

All required application materials will be reviewed to determine if applicants meet the mandatory qualification requirements. Qualification and experience determinations will be based only on the information supplied by the applicant. The best-qualified candidates for this position will be distinguished from other applicants by an evaluation committee to determine the degree to which qualification requirements are met. Applicants should provide specific evidence of possession of the mandatory Technical and Executive Core Qualifications, as outlined under Qualifications Criteria, to assist the evaluation committee in determining the best- qualified candidates that will be considered for final selection. The Executive Core Qualifications of the selectee are subject to approval by the Office of Personnel Management Qualifications Review Board (QRB). Unless you have already been certified by an OPM QRB in the past, your ECQs must be certified by an OPM QRB before appointment can occur.

TECHNICAL QUALIFICATIONS - MANDATORY

Experience enabling the effective delivery of an organization's mission while exercising authoritative and decisive leadership of people; effectively managing a diverse and dynamic organization and an understanding of business and administrative requirements.

Experience providing overall management of work, ensuring organizational integration and performance.

Experience in leading and improving sustainable customer relationships across an organization through the delivery of customer-focused expectations; ensuring customer service standards are met across all responsibilities and services; and building and influencing coalitions across an organization.

Applicants currently serving under a career Senior Executive Service (SES) appointment, eligible for reinstatement into SES, or have successfully completed a SES Candidate Development Program (CDP) approved by OPM are not required to address the Executive Core Qualifications (ECQs); but a narrative statement for each of the Technical Qualifications (TQs) is recommended.

EXECUTIVE CORE QUALIFICATIONS (ECQs):

ECQ 1: LEADING CHANGE: This core qualification involves the ability to bring about strategic change, both within and outside the organization, to meet organizational goals. Inherent to this ECQ is the ability to establish an organizational vision and to implement it in a continuously changing environment.

ECQ 2: LEADING PEOPLE: This core qualification involves the ability to lead people toward meeting the organization's vision, mission, and goals. Inherent to this ECQ is the ability to provide an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts.

ECQ 3: RESULTS DRIVEN: This core qualification involves the ability to meet organizational goals and customer expectations. Inherent to this ECQ is the ability to make decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks.

ECQ 4: BUSINESS ACUMEN: This core qualification involves the ability to manage human, financial, and information resources strategically.

ECQ 5: BUILDING COALITIONS: This core qualification involves the ability to build coalitions internally and with other Federal agencies, State and local governments, nonprofit and private sector organizations, foreign governments, or international organizations to achieve common goals.

[Mandatory Statement]: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

Education

There are no educational requirements for this position.

Additional information

• To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet those standards, all selected applicants must undergo, successfully pass, and maintain a background investigation for TOP SECRET/SCI clearance as a condition of placement into this position. This may include a credit check after initial job qualifications are determined ( Mythbuster ), review of financial issues, such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs. For more information on background investigations for Federal jobs please visit the OPM website at https://www.opm.gov/investigations/background-investigations/ .
• If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment , and to sign and certify the accuracy of all information in your application, prior to entry on duty. False statements on any part of the application may result in withdrawal of offer of employment, dismissal after beginning work, fine, or imprisonment.
• DHS uses E-verify, an internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify , including your rights and responsibilities.
• This is a Non-Bargaining Unit position.
• Relocation expenses may be authorized.
• Persons newly appointed to a career SES position are required to serve a one-year probationary period.
• All candidates must be able to deploy with little or no advance notice to anywhere in the United States and its territories for an extended period of time.
• If selected, you will be subject to 24-hour on-call in the event of an emergency. In this event, this service may include duties other than those specified in the official position description. Selectee must be able to relocate to emergency sites with little advance notice and function under intense physical and mental stress.
• Mandatory Direct Deposit/Electronic Funds Transfer (DD/EFT) for salary payment is a condition of employment at DHS/FEMA. Selectee will be required to participate in DD/EFT.