Program Manager (Director, Office for Civil Rights, Diversity and Inclusion)

Washington, D.C
Sep 24, 2022
Oct 03, 2022
Full Time

  • Leads the Office for Civil Rights, Diversity and Inclusion, administering, planning, directing, and assuring policies, guidance, and staff resources are provided to ensure a world-class EEO and DEIA program.
  • Uses expert knowledge of diversity, equity, inclusion, accessibility (DEIA) research, theory, and practice in developing the Agency's EEO, DEIA, and reasonable accommodation strategy and services.
  • Supports activities that promote EEO, DEIA, and reasonable accommodation for the EEOC's Headquarters and Field Offices.
  • Develops, monitors, and evaluates metrics to help measure and gauge the success of EEO, DEIA, and reasonable accommodation program initiatives across the Agency.
  • Oversees the Investigations and Compliance Division in supporting and managing the Agency's internal civil rights and EEO investigations and compliance programs.
  • Oversees the DEIA Division in supporting and developing programs and training that bolsters the Agency's ability to advance DEIA in the workplace.
  • Coordinates with the EEOC's Office of General Counsel, the Office of Legal Counsel and the Office of Federal Operations to support activities including policies and programs related to cases, complaints, reasonable accommodation and DEIA.


Conditions of Employment

  • U.S. Citizenship
  • Suitable for Federal government as determined by background investigation
  • Newly appointed SES members must serve a 1-year probationary period
  • Public Financial Disclosure (OGE-278 filing within 30 days is required)
  • Required to apply and maintain a government travel card.


As a basic requirement for entry into the SES, you must provide evidence of progressively responsible leadership experience that is indicative of senior executive level management capability; and that is directly related to the skills and abilities outlined under the Executive Core Qualifications (ECQs) and the Technical Qualifications (TQs) listed under "How You Will Be Evaluated." Typically, experience of this nature will have been gained at or above the GS-14/15 grade level in the Federal service or its equivalent with state or local government, the private sector, or non-governmental organizations.

To meet the minimum qualifications for this position, you must possess all of the mandatory Executive Core Qualifications and Technical Qualifications listed below. These qualifications would typically be acquired through education, experience, and training which reflect progressive development and achievement in managing a comprehensive program in a complex organization. An individual's total experience and education must demonstrate the ability to perform the duties of the position. Applicants must meet all of the qualification requirements by the closing date of this announcement.

Senior Executive Core Qualifications:

ECQ1 - Leading Change: The ability to bring about strategic change, both within and outside the organization, to meet organizational goals. Inherent to this ECQ is the ability to establish an organizational vision and to implement it in a continuously changing environment. Leadership Competencies: Creativity and Innovation, External Awareness, Flexibility, Resilience, Strategic Thinking and Vision.

ECQ2 - Leading People: The ability to lead people toward meeting the organization's vision, mission, and goals. Inherent to this ECQ is the ability to provide an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts. Leadership Competencies: Conflict Management, Leveraging Diversity, Developing Others and Team Building.

ECQ3 - Results Driven: The ability to meet organizational goals and customer expectations. Inherent to this ECQ is the ability to make decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risk. Leadership Competencies: Accountability, Customer Service, Decisiveness, Entrepreneurship, Problem Solving and Technical Creditability.

ECQ4 - Business Acumen: The ability to manage human, financial and information resources strategically. Leadership Competencies: Financial Management, Technology Management and Human Capital Management.

ECQ5 - Building Coalitions: The ability to build coalitions internally and with other Federal agencies, State and local governments, nonprofit and private sector organizations, foreign governments, or international organizations to achieve common goals. Leadership Competencies: Influencing/Negotiating, Oral Communication, Partnering and Political Savvy.

NOTE: Responses to ECQs must not exceed 10 pages typed in 12-point font.

Technical Qualifications (TQ): In addition, all applicants must submit a written narrative response to the following TQ(s). Please give examples and explain how often you used your skills, the complexity of the knowledge possessed, the level of people you interacted with, the sensitivity of the issues you handled managing a large public or private sector organization that administers complex, rules-based benefits or services, etc.

1. Demonstrated experience overseeing, managing, and developing DEIA initiatives, analyzing policies and workforce data, and providing expert guidance on DEIA related management priorities, strategic plans, and policies for a large organization or agency within either the public or private sectors.

2. Demonstrated expert knowledge, interpretation, and application of Federal Laws and regulations pertaining to reasonable accommodation and DEIA which includes communicating and presenting complex information on DEIA related matters to individuals from all levels within a large organization or agency within either the public or private sectors.

3. Demonstrated experience establishing partnerships with internal and external stakeholders to specifically identify and eliminate barriers that may impede advancing equity, civil rights, racial justice, and equal employment opportunity within underserved communities across the Federal government.

4.Extensive knowledge of current laws, regulations and procedures related to administrative equal employment opportunity complaints in the public sector, including under Section 717 of Title VII, Section 15 of the ADEA and Section 501 of the Rehabilitation Act of 1973, and knowledge necessary to interpret the laws, analyze facts and to render legally sufficient and defensible final agency decisions in cases.

5. Extensive knowledge and experience implementing policies promoting the effective, efficient, expeditious and consistent processing of complaints and compliance monitoring, including but not limited to the preparation and review of proposed decisions relating to the substantive rights and obligations of parties.

NOTE: Responses to TQs must not exceed 2 pages per TQ, for a total of 10 pages.

For detailed guidance on ECQs, applicants are strongly encouraged to review the Office of Personnel Management's Guide to Executive Qualifications at

Example of ECQ statements are available at

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic, religious, spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.


There are no education requirements for this position.

Additional information

To ensure compliance with an applicable preliminary nationwide injunction, which may be supplemented, modified, or vacated, depending on the course of ongoing litigation, the Federal Government will take no action to implement or enforce the COVID-19 vaccination requirement pursuant to Executive Order 14043 on Requiring Coronavirus Disease 2019 Vaccination for Federal Employees.

You will be expected to report to the duty station listed on this announcement.

Background Investigation: This position requires that a background investigation be conducted and favorably adjudicated in order to establish security eligibility.

Financial Disclosure: This position is covered under the Ethics in Government Act, which requires comprehensive financial disclosures from employees. The appointee will be required to file a Public Financial Disclosure Report (OGE-278), within 30 days after his/her/their appointment, and then annually thereafter.

Qualifications Approval: Persons newly selected for career appointment to the Senior Executive Service must have their Executive Core Qualifications approved by an Office of Personnel Management Qualifications Review Board.

Direct Deposit: All Federal employees are required by P.L. 104-134 to have federal payments made by Direct Deposit.

False Statements: If you make a false statement in any part of your application, you may not be hired, you may be fired after you begin work, or you may be subject to fine, imprisonment, or other disciplinary action.

Privacy Act - Privacy Act Notice (PL 93-579): The information requested here is used to determine qualifications for employment and is authorized under Title 5 U.S.C. 3302 and 3361.

Selective Service: Male applicants born after 12/31/1959, who are required to register with the Selective Service under section 3 of the Military Selective Service Act, must be registered (or must have registered at the time they were required to do so) in order to be eligible for appointment. For more information, visit the SELECTIVE SERVICE SYSTEM web site at .

Veterans' preference: Is not applicable to positions in the Senior Executive Service.

The Equal Employment Opportunity Commission provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify Jennifer Blank, the servicing Human Resources Specialist, either by e-mail at or by telephone at 202-663-3090. The decision on granting reasonable accommodation will be on a case-by-case basis. TTY users may contact us via the Federal Relay Service, 1-800-877-8339.

The United States Government does not discriminate in employment based on race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, age, membership in an employee organization, or other non-merit factor.