Principal Payroll Coordinator

Capital One
Richmond, Virginia
Sep 23, 2022
Oct 23, 2022
Full Time
West Creek 2 (12072), United States of America, Richmond, Virginia

Principal Payroll Coordinator

The Principal Payroll Coordinator performs a wide variety of payroll activities. Tasks may include updating key transactions into the HR or payroll processing system, processing retroactive payments, calculating final pay, posting and reconciling payroll, correcting errors arising during payroll processing, conducting audits and preparing reports. Performers in this role are expected to work closely with Capital One Associates to answer their pay questions and resolve any issues, with a key focus on associate experience.

  • Performs daily tasks related to payroll processing including, but not limited to, new hire information entry, W4 entry, processing of overpayments, terminations, retroactive payments, payroll adjustments, reconciliations, and stop payments
  • Ability to complete a gross pay to net pay payroll calculation outside the payroll system and explain to Associates with questions about their pay
  • Ability to format files to be interfaced into the Payroll System
  • Performs reconciliations of payroll, benefit and deduction transactions
  • Reviews payroll system output for errors and makes necessary corrections in the system.
  • Assists other Capital One HR Partners as required, to resolve errors and maintain or update accurate information in the payroll system
  • Assists the Tier I contact center representatives in handling and following up on inquiries related to pay and benefits:
    • Provides additional information and guidance to associates with questions concerning their pay
    • Handles cases and inquiries in regards to the end to end payroll process at Capital One
  • Performs a variety of regularly scheduled and ad-hoc audits of the payroll data to maintain compliance with established standards
  • Assists in year-end W2 reporting and preparation.
  • Performs other duties as assigned
  • Basic understanding of the gross to net calculation, inclusive of OT calculations
  • Familiarity with pay and benefit programs

Basic Qualifications:
  • High School Diploma, GED OR equivalent certification
  • At least 1 year of Accounting experience OR at least 1 year of Payroll experience OR at least 1 year of Benefits experience OR a combination
  • At least 1 year of experience with Microsoft Office OR G Suite

Preferred Qualifications
  • Bachelor's Degree OR military experience
  • Professional certification: FPC OR CPP
  • At least 2 years of Accounting experience OR at least 2 years of Payroll experience OR at least 2 years of Benefits experience OR a combination
  • At least 2 years of experience using Workday
  • At least 2 years of experience with case management systems
  • Strong written and oral communication skills

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).