Senior Risk Manager, Enterprise Payments Risk Management

Capital One
Richmond, Virginia
Sep 23, 2022
Oct 23, 2022
Full Time
West Creek 3 (12073), United States of America, Richmond, Virginia

Senior Risk Manager, Enterprise Payments Risk Management

Do you want to be part of an organization that's dedicated to helping Capital One identify, manage and effectively mitigate risk - for our customers, our communities and our associates? As part of Operational Risk Management (ORM), you'll work with talented associates to provide oversight and effective challenge to ensure that our business partners are adequately managing risk when initiating and processing payments (e.g. ACH, Wire Transfers, checks, etc.). You'll also bring your unique perspective and experiences to help us be rigorous, curious and creative.

Successful Senior Risk Managers are highly motivated professionals with excellent organizational and communication skills. They have a significant level of exposure across multiple lines of business and have the opportunity to create and implement innovative solutions to identify and mitigate Payments Risks to Capital One. The ideal candidate will bring a big picture perspective and have a high degree of autonomy within their daily work.


  • Provide Payments Risk consulting and effective challenge to business partners through demonstration of deep understanding of payment activities
  • Research and identify external risk themes related
  • Provide oversight and guidance through collaboration with with associates across the EPRM team
  • Develop and leverage key relationships with cross-functional teams and key first line of defense contacts at senior levels within the organization, providing advice and effective challenge, as required
  • Conduct Issue/Event analysis by observing trends and providing insights on changes to the Payments Risk environment across the enterprise
  • Engage with business areas throughout the enterprise and with ORM partners to review, analyze and challenge Payments risks and controls through governance forums, in addition to ad-hoc engagement on projects
  • Demonstrate exceptional communication, collaboration, problem solving and influencing skills across various levels of the organization
  • Manage tasks and activities related to risk management initiatives to support the Enterprise Payments Risk Management team in a well-managed capacity

Basic Qualifications:

  • Bachelors' Degree or military experience
  • At least 3 years of experience providing risk oversight or effective challenge activities, or experience conducting audits in a financial institution environment
  • At least 3 years of financial institution Risk Management experience
  • At least 7 years of experience supporting, partnering and interacting with internal business clients or serving as a consultant for external business clients

Preferred Qualifications:
  • At least 3 years of experience with wholesale and retail payments
  • At least 7 years of Project Management experience leading cross functional projects and programs in Risk
  • At least 7 years of Financial Services risk management experience within the Payments Risk or Payment Operations domain
  • Excellent written and verbal communication
  • Certification within the payments industry (e.g., AAP, APRP)

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).